Sales Computer

Riffat Khan

*** ******* ******

Dover, NJ *****

Cell: 973-***-****

E-mail: *********@*******.***

Objective: Seeking a position in Computer Information Systems offering over 10 years of experience in Data Center, which will allow the opportunity to apply both technical and theoretical knowledge with an opportunity for advancement.

Technical Summary:

Hardware: Personal computer, business machines, servers, (IBM Compatible) components including hard drives, memory, components that support VGA, networking and multimedia capability as well as peripheral devices such as CD-ROM, Laser printers, SCSI devices, Tape Drives etc.

Software: IBM OS/400, Microsoft DOS 6.22, Windows 95/98, Windows NT 4.0,Windows XP, Ms Windows 2000, (series) Microsoft Office 97/2003, HOD server , Metaviewer /Metafile, Enterprise and VERITAS.

Technical Experience:

• Personal computer and server troubleshooting of both hardware and software issues.

• Installation and configuration of operating systems and applications in PC and server.

• Windows 2000 series, XP: configure modes of operations; create and utilize shortcuts; change desktop functions.

• Windows NT 4.0 Workstation: manages users and groups; set up and maintain Registry as well as both roaming and local profiles; provide Disk Administration; set up and maintain remote access services; administer both files and directory security; basic utilization of MS Office application.

Work Experience:

TROY CORPORATION, Florham Park, NJ July 2006-Nov 2010

Data Center Analyst /Jr. System Admin

• Monitor and perform backups of various servers includes Windows 2003, MS exchange, AS400 and Metafile.

• Create users and modified profiles in Windows 2003, Metafile, HOD and AS400 servers.

• Manage on site network back up and tape library and provide restoration of user data for both onsite and remote locations.

• Interface extensively with end users including desk top support.

• Perform user profile administration and responsible for objects security and the systems.

• Prepared periodic performance reports for management review and make system-tuning recommendations to enhance Windows workstations and server systems.

• Served as a technical resource of daily troubleshooting of non complex LAN problems.

• Managed small projects, which included the annual refresh of end-of-life desktops, and notebooks.

• Coordinate system scheduling, disaster recovery procedures and documenting all associated timelines.

• Assisting and defining requirements and implementing appropriate solutions.

• Modifying queries and generating reports as needed.

• Executing all scheduled and special systems jobs using CL commands.

• Monitor and control job queues, active jobs, output queues and spooled output.

• Ability to restore and save libraries and objects.

• Responsible for load and apply PTF’s on AS400 system

• Responsible for end of month closing procedure.

• Huge hands on in migration of AS400 system from V5R2 to V5R4.(270 to 520)

Environment: Windows 2003 servers, MS office 2003, AS400 BPCS Applications, ROBOT, ACOM, and Metafile/ Meta Viewer

RAG SHOPS, INC., Hawthorne, NJ April 2000-Mar 2006

Sr. Computer Operator

• Daily sales and order processing in PC-LAN and AS/400 environment.

• Monitor system and user activity and performed user profile administration.

• Performed backups for Windows 2000 and AS400 servers.

• Network administration in Windows 2000(series) Windows XP.

• Perform AS/400 maintenance, IPL, backups/restores, scheduling and processing jobs on AS400

• Ran batch jobs and distribute report output on AS400.

• Generate reports on AS400 systems and distribute to office staff on daily and weekly basis.

• Assist the store staff with daily sales, order entry, administrative and register issues.

• Coordinate scheduled data center activities on AS400 and responsible for storage needs.

• Set up store computer system, cabling, modem issues and system space management on LAN and AS/400.

• Load/apply PTFs on AS400.

Environment: AS400 and Windows 2000 series environment

MYRON MANUFACTURING, Maywood, NJ 1997-2000

Functional Summary: Advanced throughout career from a Machine Operator to Quality Administrator.

• Produced daily MS excel production reports measuring workers efficiency for supervisors

• Ran order sheets for distribution to workers (AS400)

• Conduct tests on all merchandise before it is distributed to customers.

• Reduced testing time down by 20-30% through trouble shooting test devices failures

• Designed and implemented two successful testing series

Environment: AS400 and Microsoft office 97

Education:

The Chubb Institute- Parsippany, NJ

• Diploma in Computer Technical Support

Essex County College- Newark, NJ

• Associate of Science Degree

Rutgers State University- Newark, NJ

• 27 credit towards BCS. (Bachelor in Computer Science)

Horizon Computer Learning Center- Iselin, NJ

• Training in Computer Hardware (A+)

• Training in Computer Software (A+)

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