VP of IT/Engineering

SRIDHAR NALLANI

**** ******* ****, *** *****, CA, 94582

925-***-**** *******.*******@*****.***

CAREER OBJECTIVE

Senior IT executive offering 20+ years of solid technical, managerial and commercial experience who is looking to secure a senior management role with a successful, growing and dynamic organization. Ideally the role would offer opportunities for advancement and a way to contribute to the company’s strategic direction.

I have extensive experience in managing multi disciplined IT teams across all the major skill groups on-site and offshore; these include project management, software development, testing, infrastructure and IT service desk.

RECENT CAREER ACHIEVEMENTS

Successfully managing an IT department of 60+ that spans both on-site and offshore:

o Experience includes Application Development related to Ecommerce, ERP, CRM, Customer service, EDI integrations, Data Management (BI) & multi channel marketing

o Infrastructure support including Desktop support, Server management, Telephony, Networking etc.

Responsible for departmental budget of 8+ M USD.

Responsible for all application development across the JAVA, .NET and Mobile teams

Successfully delivered multiple strategic initiatives the last 4 years with optimal investment that utilizes mix of both on-site and offshore resources, using an Agile development methodology.

Supported the company Tria Beauty as VP of IT & Applications from 15+M revenue in my 1st year to 100+M by providing scalable and reliable infrastructure and applications.

SKILLS

Highly motivated with strong work ethics combined with a “can do” attitude

Strong Management and Leadership skills

o Ability to recruit and retain high quality IT staff (BA, Dev, QA, DBA, PM, Infrastructure etc)

o Can effectively perform appraisals and coach\mentor staff as appropriate

o Capable of setting ‘smart’ goals and tracking progress

o Enjoys motivating and encouraging teams to perform to their maximum ability

o Extensive experience in evaluating, establishing & managing offshore development centers to provide maximum ROI.

Proven ability to deliver complex projects on time and budget with quality

o Strong commercial awareness facilitates good decision making

o Able to make appropriate technology choices thus increasing the “speed to market” for software products and services (build vs. buy)

o Skilled at establishing detailed estimates from team members

o Able to plan and track projects efficiently using key metrics

o Able to identify and mitigate key project risks

o Excellent understanding of mature development and QA processes such as Agile

o Able to develop, maintain and continually improve process throughout the project life cycle.

o Proven track record working with external vendors such as contract manufacturing (Flextronics) and 3PL vendors (DCL) and integrating systems.

Proven ability to manage IT operations

o Desktop support \ IT Service Desk

o Incident Management

o Strong advocate for ITIL best practices

o Experience with developing BCP and DR plans

o Network and telephony support

o Server and storage solutions

o Vendor Management

Excellent communication skills

o Ability to communicate effectively (both orally and written) with all team members, peers and senior management, ability to break down complex technical issues and give explanations in plain English

Technical skills

o Strong skills in content rich ecommerce development, enterprise level programming and data management

o Exposure to all contemporary programming languages and associated technologies

o Solid understanding of source control systems and configuration management

PROFESSIONAL ASSOCIATIONS

One the board of advisors at Ascend Management

Active member of the by invitation and voting only Consortium of Information Systems Executives group (with technology leaders from VMware, Synopsis, Coherent, Cepheid, Informatica and 25 others)

SELECTED SPEAKING ENGAGEMENTS & PRESS REFERENCES

Frequent speaker and presenter at CISE (Consortium of Information Systems Executives) monthly meetings

Part of the teaching faculty for the Executive Development program at San Francisco State University alongside technology leaders from companies like VMware, Saleforce.com, BMC and NetApp.

Active speaker in the Ecommerce space

Leading TRIA’s global expansion through ecommerce

Profile in the Feb ’12 issue of the Silicon India magazine

EDUCATION & CERTIFICATIONS

Master of Science in Computer Science Louisiana State University Baton Rouge, LA 1994

GPA 4.0 / 4.0

Bachelor’s in Computer Science Osmania University Hyderabad, India 1991

GPA 3.9 / 4.0

Project Management Professional Certification PMI Institute

PROFESSIONAL EXPERIENCE

TRIABeauty, www.triabeauty.com Dublin, CA

Vice President of IT/Applications 2008 – Present

Report to the CEO and responsible for the overall IT including Application & Software Development, Ecommerce & Mobile development, Business Intelligence and Reporting, ERP, CRM and IT infrastructure.

Evaluated, selected and implemented a state of the art ecommerce platform (hybris) to enable global expansion, multiple sites in multiple countries and geographies (US, APAC, Europe) from a state of disjointed/organically developed websites to a single platform that can scale easily.

Partnered with CFO to evaluate and implement new ERP system to reconcile financials, inventory management, supply chain, order management and demand forecasting.

Managed technical e-commerce partnerships with major ecommerce partners (Core Metrics, Bazaar Voice, Lithium, Channel Intelligence, PayPal etc) creating win-win relationships and completing integrations on time.

Rolled out Salesforce.com and improved customer satisfaction by 70% and lead capture by nearly 300%.

As an early adopter implemented other SaaS based systems like BazaarVoice for ratings and reviews, ask and answers and a Lithium based community platform to effectively interact with our customers.

Lead game changing mobile app development for TRIA through partnership with vendors like Mobify.

Rolled out key BI initiatives including mobile BI and real-time predictive analytics for business insights and in support of KPI’s. Built apps on an iPad, including real time tickers for analyzing sales trends about products, regions and channels where users can drill into data to see forecasts, goals and historic trends.

Through multiple initiatives and automation, eliminated hundreds of manual touch points on end to end sales order processing and reduced cycle time by more than 80%.

Automated, reduced costs and increased efficiency for retail order processing through a brand new EDI system.

Lead the implementation of shorter Agile/SCRUM product development cycles in a large/matrixed organization dramatically increasing productivity and efficiency.

Introduced the offshore development model with domain experts in US and all the heavy lifting done at the Offshore Development Center, more than doubling throughput and dramatically reducing expenses.

MICROSOFT CORP, www.microsoft.com Seattle, WA

Senior Director, Enterprise Applications, Data & Infrastructure 2008 – 2008

Reporting under the CIO, re-organized the Enterprise Applications team in terms of Plan, Architecture, Software Development, Solution Delivery and Production Maintenance.

Was responsible for defining IT strategy & roadmap for all enterprise applications that supported three key segments: Sales, Marketing and Customer Support Service

WASHINGTON MUTUAL BANK, www.wamu.com Seattle, WA

First Vice President of IT/Enterprise Apps, Retail and Home Loans Channels 2007 – 2008

Reported to the Chief Information Officer and was responsible for all Application Development and oversaw the “Build” function for home loans and retail channels.

Oversaw teams in charge of application architecture, design & development and QA (manual & automated), application support and vendor management covering WaMu online, internet banking, data, mobile and other major software initiatives.

Employed the offshore model and managed a team of 200+ functional and technical experts blending FTE’s, consultants and offshore staff in India.

Based on the sense of urgency, within 45 days of announcement, reviewed org goals, worked with my boss/CIO to adjust them and developed a 90 day and 2 year strategy including immediate organizational adjustments.

Lead the development of the next generation WaMu web services platform using SOA that supported order management.

Oversaw the delivery (partnering with my peers) 5 months ahead of time and 20% under budget, the largest software development effort at WaMu, for a Simple Loan Origination System - SLiM (a 3 year $120 million effort). This effort alone had nearly 25+ releases each year and achieved savings of more than $6 mill per year.

Streamlined a Global 7/24 Application Support (Level 1, 2) organization through improved SLAs, for global internal and external facing applications (Banking applications, Oracle Financials & PeopleSoft HR).

Drove a 7-month, $9M rebuild of an 8-year-old internet banking application, enabling single sign-on, a Web2.0 user interface, improved user authentication for sensitive transactions and quicker ramp-up for offshore dev teams, enabling a $1.6M/yr cost savings.

Lead the adoption of Enterprise Service Bus (ESB) across the enterprise as the standard Web Service component and implemented client and service provider integration using BEA’s Aqualogic Service Bus (ALSB).

Lead a 10-month $4M mobile banking program, delivering mobile browser compatible internet banking and SMS alerting, enabling annual revenue of $35+M.

Directed service stability, maintaining 99.95% availability and enabling 300M online banking sessions for 6M individual customers in 2008.

Lead the initiative to migrate hundreds of disparate data stores and data from multiple legacy systems into a single enterprise Teradata platform for a 360 degree view of the customer.

Partnered with the divisional CFO and oversaw the implementation of tighter controls in terms of enforcing home loans regulations including SOX and reporting.

First Vice President of IT/Data & Application Development, Corp Finance & Wamu Online, WaMu 2005 – 2007

Reported to CFO and led an organization of about 105 (40 onshore and 65 offshore). Managed software development and QA for custom application development and business intelligence.

In just eight months, turned around a struggling IT unit with little focus and very high attrition to become a team of strong leaders delivering outstanding value to the enterprise.

Directed a 6-month $8M, multi system integration project to allow instant online opening of paperless checking accounts, increasing new account applications from 100 to 2700 per day, saving ~$1.2M per year in handling costs.

Directed a 10-month $12M hardware and security uplift project for WaMu to build a scalable, secure, internet banking platform to support 6M active customers.

Led the successful design and implementation of the CHAMP (Customer Household Account Marketing and Profitability) data warehouse housing WaMu’s 40 million accounts and 20 million households, the 4th largest Data Warehouse in the country of its type. Spanning 2+ years, the effort needed about 95 cross functional resources.

Successfully transitioned key development effort to RUP approach, creating incremental business value.

AREVA CORP, www.areva.com, Bellevue, WA

Senior Director, Software Delivery & Technology 2001 – 2004

Reporting to the Regional President of North America, led and ensured the success of Software Development for key customers including ERCOT (State of Texas Electricity board). Managed 40+ staff.

Was responsible for the software product development and service delivery. Fostered disciplined software development practices.

Established a planned, iterative, 2-4 week long release-based software process. Devised and championed the implementation of a transparent project management methodology for up-to-date project status information that increased client satisfaction and drastically reduced post-release defect rate.

Received the prestigious AREVA Turnaround Award for 2004.

Established software development best practices achieving savings of $1+ million each year and decreasing bugs from 150+ in first major product release to 0 in the last release, while converting to a six-sigma project.

THE BOEING COMPANY, www.boeing.com Seattle, WA

Director of Software Development, Boeing Commercial and Retail 1996 – 2001

ITECH SOFTWARE SOLUTIONS INC. Seattle, WA

Founder & CIO 2003 – 2006 (Part-Time)

CMA CONSULTING SERVICES, www.cma.com Latham, NY

Senior Software Architect 1994 – 1996

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