Manager Management

Ammy R. Nelson

*** ******* ***., ******, ******* 31322

Phone: 912-***-**** – Email: ****.******@*****.***

SUMMARY OF EXPERIENCE

IT professional with full life-cycle software development and system operations experience. Multiple industry experience including retail/warehousing, health-care, and manufacturing systems. Proven project management skills and ability to bring together end-users and vendors to deliver high quality systems.

CAREER EXPERIENCE

Life/Health Insurance Agent Jan 2010 - Present

AFLAC Savannah, Georgia

Responsible for selling AFLAC benefit enhancement products to individuals and small businesses. Achieved “Fast Start” Award for achieving high sales quotas within six weeks of completing training.

Business Analyst 2004 – 2009

CitiTrends, Inc. Savannah, Georgia

Responsible for interviewing business users to gather requirements for retail applications and warehouse management systems; designing the system; leading the implementation team and providing end-user training and support. Accomplishments include:

• Provided subject matter expertise on corporate systems and supply chain management as part of the team implementing a $4 million dollar project to automate the inventory processes at the Distribution Center in Darlington, SC.

• Worked with Buyers and Merchandizing to automate pricing mark-downs for products.

• Re-engineered and automated workflows within the Distribution Center to avoid adding headcount and reduce overtime for existing employees.

Sr. Systems Analyst 1999 - 2004

Gulfshore IT Solutions, Inc., Pensacola, Florida

Consulted with clients to gather requirements for modifications to existing PowerMHS systems, provided design and implementation, and supported the clients after installation. Clients included:

• Independent Health Associates

• Blue Cross/Blue Shield of Puerto Rico; and

• Blue Cross/Blue Shield of Vermont

Team Leader, Managed Care and Practice Management 1994 - 1999

Memorial Health University Medical Center, Savannah, Georgia

Supervised the activities of all applications support analysts and programming staff for the Managed Care and Practice Management Divisions of a major regional hospital. Accomplishments include:

• Implementation of Memorial’s HMO product line as well as HMO product affiliation with another Managed Care Corporation.

• Coordinated and assisted with PowerMHS upgrades and several AS/400 upgrades.

• Conversion of 14 Physician Practices to Memorial's Medical Manager Billing System on schedule.

Sr. Programmer/Analyst 1990 - 1994

Memorial Health University Medical Center, Savannah, Georgia

Provided advanced application knowledge, systems analysis, and user support skills in support of complex major application systems. Accomplishments include:

• Implemented Power Managed Health System (PowerMHS) as well as required AS/400 system upgrades.

• Successful conversion of 17 Physician Practices to Millard-Wayne Practice system.

Programmer/Analyst/Asst. Mgr 1983 - 1989

Smurfit/Stone Corporation, Savannah, Georgia

Provided systems analysis, development, and support of manufacturing and inventory management systems for a major packaging manufacturer.

Programmer/Analyst 1983 - 1983

Strachan Shipping, Savannah Georgia

Provided systems analysis, development, and support of applications for new shipping lines.

Programmer/Analyst 1979 - 1982

Piggly Wiggly Southern, Vidalia, Georgia

Developed modifications to legacy general ledger, sales reporting, and inventory applications. Assisted with system upgrade from IBM/370 to IBM/4381.

Programmer/Analyst 1978 – 1979

ITT Grinnell, Vidalia, Georgia

Developed program modifications for legacy production, payroll, accounts payable, general ledger, and inventory systems.

EDUCATION

BBA Management/Data Processing (Honors), Georgia Southern University, 1978

ABA (Honors), Emanuel County Junior College, 1976

SYSTEMS EXPERIENCE

Medical Applications: PowerMHS, IMS (Medacom), HBOC O.R. System, Millard-Wayne Physician Billing, Medical Manager Physician Billing.

Retail/Warehousing Applications: A/P, A/R, G/L, Payroll, Billing, Order Entry, Cost Accounting, Production, Storeroom/Receiving, Islands Pacific Retail System, Manhattan Associates Warehouse Management System (WMS).

Office Applications: Microsoft Office (Word, Excel, Powerpoint), and Microsoft Project.

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