Human Resources Manager
Resume:
Elisha Humber
Hoover, Alabama 35244
Phone: 205-***-****
E-Mail: mg9sva@r.postjobfree.com
Professional Summary
Human Resources Executive with over 18 years of comprehensive human resources experience including recruitment and retention, coaching for success, training management, conflict resolution, change management, labor relations, compensation and benefits administration. Proven experience in collaborating with senior management to conduct Human Resources strategic planning in order to support and further corporate goals. Possess broad knowledge of human resources in a variety of sectors including union and non-union environments with a large number of exempt and non-exempt employees. Excellent ability to address and implement strategic plans for talent acquisition, retention and succession planning. Proven skills in labor and employment law including complaint investigations to thwart legal action.
Accomplishments
Operations Management, Employee Relations, Compensation and Benefits, Performance Management, Training and Development, Harassment/EEO Compliance, Policy Design and Administration.
Experience
March 2011 to June 2012
Sr Manager
Responsible for over 100 stores and over 500 employees - Provide strategic direction and input regarding overall Human Resource strategies that support the culture, company direction, and the growth needs of the business and employees Ensure compliance of all employment/labor laws through programs, practices, policies, investigations, training, and actions Provide expert advice, coaching, and counsel to leaders and employees on HR programs, policy and procedures, employment/labor laws, conflict resolution, change management, diversity, and organizational development and design to promote a fair and equitable work environment Respond to customer concerns around performance management, improvement, harassment, discrimination, misconduct, employee safety, teamwork, etc.
Develop and manage delivery of Leadership Development and Career Development programs.
Advise and assist on interventions and strategies to enhance T-Mobile's Best Place to Perform and Grow.
August 2005 to June 2012
T-Mobile
August 2005 to March 2011
Human Resources Manager
Manage and direct a world class human resources team for a financial care call center in which I indirectly supervised over 500 employees.
Provided and maintained a best place to work and perform environment.
Led financial care recruitment staff to ensure customer care recruitment goals were achieved and sound hiring decisions were made to minimize employee turnover and minimize legal risk and liability.
Provided advice and counsel to management staff and employees regarding employee relations matters.
Developed, implemented and managed human resources practices and programs designed to enhance positive employee relations.
Assured compliance of all employment/labor laws through programs, practices, policies, investigations and actions.
Developed and provided continuous training on employment law/Human Resources issues (i.e.
sexual harassment, FMLA, documentation & discipline, positive employee relations, etc.) to managers and supervisors to ensure fair and legal practices regarding employee relation.
February 2004 to August 2005
Saks Incorporated
Compensation / Equity Manager
Developed and implemented pay plans for both exempt and non-exempt associates.
Managed the performance review/merit increase process.
Managed the corporate and operations bonus plans and the long-term incentive plan program.
January 2003 to February 2004
Corporate Human Resources Manager
Council and guide employees regarding a wide array of employee relations issues.
Manage the employee benefits team.
Author and uphold the corporate policy handbook.
Manage the company re-organization/change management process.
Manage and oversee the recruitment function and executive payroll using ADP payroll software.
Develop and implement performance appraisal training and individual development planning and manage and direct the performance appraisal process.
Direct the leave management process, COBRA administration, HIPAA compliance, FMLA administration, and FLSA guidelines.
Plan and communicate special events including; charity events, luncheons, and service award celebrations.
Manage and edit the creation of the company wide quarterly newsletter and company problem response line.
August 2000 to February 2004
Bruno's Supermarkets, Inc
August 2000 to January 2003
Compensation Manager / HRIS Project Team Leader
Communication, implementation, administration of all base compensation programs including job evaluations using the Hay system, pay administration and performance appraisal.
Manage the company 401k and supplemental savings programs and provide quarterly diversity and turnover reporting reports.
Oversee the company stock purchase plan, service award plan and performance share grant program.
Develop and conduct basic compensation classes for the Human Resources department and other key management.
Develop and implement performance appraisal training and individual development planning, manage the employee benefits team.
Project Lead overseeing implementation of Cyborg HRIS system, Jobs Express kiosk for 174 stores and creation of a manager and employee self-service payroll/compensation system for all locations.
February 2000 to August 2000
Marketing Manager / Technical Recruiter
March 1997 to August 1999
HR Generalist/Human Resources Officer
December 1993 to August 1999
South Trust Bank Corporation
December 1995 to March 1997
Compensation Administrator
December 1994 to December 1995
Compensation Specialist/Position Control Manager
June 1994 to December 1994
Position Control Specialist
December 1993 to June 1994
Client Services Specialist
Additional Information
2008 HR All Star Award, Q3 2006 HR All Star Award, Q3 2006 Power zone Award - T-Mobile Arthritis Foundation Team Recruitment Chairman and Walk Volunteer Women's Forum - Diversity Chairman - Bruno's Supermarkets, Inc. -2003-2004 Relay For Life Campaign Leader - Bruno's Supermarkets, Inc. -2003-2004 *raised over $80,000 for campaign United Way - 2003 Campaign Chairman
Professional Affiliations
World at Work, Birmingham Society for Human Resources Management, National Society for Human Resources Management
Contact this candidate