Sarah Molloy- Vickers
SUMMARY OF QUALIFICATIONS
• Extremely detail orientated and able to work with minimal supervision
• Works efficiently in a team
• Strong organizational skills and excellent interpersonal communication
• Highly trustworthy discreet and ethical
• Excellent time management
• Immense knowledge of standard office administrative practices, procedures and office equipment
• Strong competency of business correspondence formatting
• Exemplary customer satisfaction skills including dealing effectively with the public, managers as well as executives in person and over the phone
WORK EXPERIENCE
Jan/2008- August 26/2010
AMJ CAMPBELL VAN LINES
LEAD ACCOUNTS PAYABLE
• Manage vendor accounts, generating weekly on demand cheques
• Manage payroll functions for multiple employees
• Ensure timely payment of vendor invoices
• Ensure compliance with accounting deadlines
• Responsible for negotiating past due accounts
• Report directly to General Manager and Vice President daily
ACTING EXECUTIVE ASSISTANT
• Perform a wide variety of executive secretarial and administrative duties as required by the Vice Presidents office
• Place requisition orders for office supplies and fleet maintenance
• Schedule conference meetings
• Greeted guests and answered multiple phone lines
• Profound knowledge of codes, policies, regulations and procedures
FLEET AND DRIVER COORDINATOR
• Ensure Ministry requirements are met for fleet and drivers
• Manage standard fleet maintenance and driver inquiries
• Co-ordinate logistics scheduling
• Register daily work orders and files
• Dispatch drivers across Canada and United States
• Prepare Customs Border Crossing documents
2005- JAN 2008
BELL WORLD
SALES ASSOCIATE/ REPAIR MANAGER
• Superior comprehension of customer service
• Consistently received 90%+ on “Mystery Shops”
• Trained and supervised new employees
• Achieve and surpass sales targets on regular basis.
Mar 2004- SEPT 2005
THE FUTURE SHOP
COMMUNICATIONS PRODUCTS EXPERT
• Customer Service
• Used marketing techniques to enhance sales presentation
• Cultivated client relationships to increase customer satisfaction and encourage repeat sales
• Assisted in establishing appropriate pricing for clearance products
2004 THE BODY BAR
RECEPTIONIST
• Answered incoming calls and booking appointments for multiple services
• Ensure customer satisfaction by assisting with any questions or concerns
• Performed opening and closing procedures, invoicing, calculating inventory
EDUCATION/ TRAINING/ ACHIEVEMENTS
• High School Diploma
• Bell Distribution Inc- Sales Training /Bell Distribution Inc-Virtual Training /Bell Distribution Inc- Sales Rally
• Health and Safety Committee
• Volunteer for Diabetes Foundation
• WHMIS Certificate
• Smart Serve Certificate
•Sarah Molloy-Vickers •118 Lakeview Court, Orangeville •416- 579- 7272