Sales And Marketing Manager /Director of Sales

MS. JOEY HITZIG

**** ********** *****, ********** ** 27407, H.336-***-****, C.336-***-****

**********@***.***

SALES & MARKETING MANAGEMENT

Key & National Account Management – New Business Development – Customer Service

Sales and Marketing Management Professional delivering outstanding returns by building, developing and driving sales to new and exciting levels of performance. Passionate to lead, coach, and mentor others, challenging them to reach their full potential, resulting in bottom line profits and organizational excellence. Highly motivated and results-oriented sales leader with extensive experience cultivating business and relationships, advancing teams toward top level corporate objectives, and maximizing results. Driven leader with a proven record of accomplishment in developing and executing winning sales strategies and leveraging core strengths and relationships to gain market share.

“Consistent career record of surpassing organizational expectations and aggressive sales targets.”

Team Building - Leadership Development - Sales Training - Sales Management - Account Development - National Account Management - Direct Sales - Closing - Campaign Strategies - New Business Development - Customer Driven Management - Forecasting - Presentations - Executive Presentations - Operations Management - Brand Management Customer Service - Customer Retention - New Product Introduction - Retail Experience

ACCOMPLISHMENTS AND ACHIEVEMENTS

• Won $1.7 Million of new business by introducing a new product as an expert solution. Account created $1.5 Million in second year and $1.6 Million in third year.

• Captured a new brand-name customer with a special product developed exclusively for them, winning $500,000 in initial sales and a very positive on-going relationship.

• Grew account from 6 products to 55 and from $30,000 annual revenues to over $200,000 in the first year, resulting in continued growth for years afterward.

• As National Sales Manager, grew sales 25% in the first year, and an average of 7% for 5 following years.

• Grew sales from an average of 3 units per customer to 25 units per customer, while also opening 86 new store accounts in 18 months for Burlington Industries.

• Achieved the highest grand opening sales level ever achieved in the company due to my training of new store managers for the 20 new stores the company was opening each year. Trained 26 District Market Trainers due to success in training store managers in my district.

• Opened and operated the company’s 46,500 sq ft prototype store and exceeded the first year sales target by 35%.

PROFESSIONAL EXPERIENCES/CAREER HISTORY

Joey Hitzig Designs Inc., Greensboro NCO……………………………………………………………………1996 to Present

Provided sales and marketing training in projects involving up to 126 employees in the furniture, textile, and leather fabrics industries.

Owner/Operator

• Developed and designed new products per client company specifications. Product development expertise as well as ordering and forecasting incoming goods for clients. Product knowledge training and direct sales to over 180 furniture companies, ensuring customer service and satisfaction.

T&E Fabrics, High Point NC………………………………………………………………………………….….1996 to 1997

Hired, trained, and managed 9 national sales representatives doing textile sales to retail fabric stores and small furniture companies.

National Sales Manager

• Expanded product line with value-added and new products. Developed a discount-for-bulk sales program. Responsibilities also include direct sales resulting in growing sales revenues and profits.

MS. JOEY HITZIG

Burlington Industries, High Point & Burlington NC……………………………………………………………....1992 to 1996

Burlington Industries is one of the world's largest and most diversified manufacturers of soft goods for apparel and interior furnishings.

Account Manager/Sales Representative

• Managed major and key accounts: 67 customers with 86 stores. Grew sales by 66% in 3 years. Wrote and implemented manuals and training programs for our new clients. Trained client staff. Maintained client company relationships on a daily basis. Coordinated the product line for the department. Created and operated the merchandise display program.

Eddie Bauer, Atlanta GA & Greensboro NC……………………………………………………………………...1989 to 1991

Eddie Bauer is a specialty retailer that sells outerwear, apparel and accessories for the active outdoor lifestyle. The Eddie Bauer brand is a nationally recognized brand that stands for high quality, innovation, style and customer service.

District Manager/Corporate Market Trainer/Store Manager

• Project managed the opening of 9 stores in 9 cities. Hired, trained and consulted with store managers. Trained hourly employees in sales and marketing. Mentored senior staff. Performance appraisals. Merchandising displays training. Budgeting and forecasting for each store. Recruiting employees and management. Tracked performance of each store, and ensured profitability.

Silk Green House, Atlanta GA……………………………………………………………………………………1988 to 1989

General Manager

• Directed 3 managers, 21 designers, and 10 other employees in the design and production of wholesale and retail silk floral pieces for hotels, corporations, and smaller retail operations. Hired, trained and managed a multi-functional staff. Budgeting. Forecasting inventory. Sourcing and ordering materials. Trained an assistant who was promoted to manager.

OTHER EXPERIENCES

Natural Science Center, Greensboro, NC………………………………………………………………………2007 to Present

Zoo Educator/Trainer

• Wrote and implemented a training manual for volunteers. (Animal Information). Mentor the documents on how to communicate with the public about animals. Take on Management task of volunteers are in place, working. Out-reach instructor for, and company facilities. Party instructor with animals. Communication with animal care givers.

EDUCATION/PROFESSIONAL & COMMUNITY DEVELOPMENT

Bachelor of Arts, Child Psychology & Teaching

Oglethorpe University, Atlanta GA

Academic Scholarship, 2 years/Exchange Program in London, 8 months

North Carolina Wildlife Rehabilitation Permit, Public Speaking, Toastmaster International, Management Training Program, Eddie Bauer, Leadership Training 1, Eddie Bauer, Leadership Training 2, Eddie Bauer, District Management Basics, Eddie Bauer, Customer Service Satisfaction Training, Eddie Bauer, Effective Personal Communication, Burlington NC,

Introduction to Microsoft Excel, Burlington NC, Introduction to Microsoft Word, Burlington NC, Persuasive Communication, Burlington NC, Textile Seminar, Burlington NC, Leathermasters, High Point Textile Company

President & Vice President, North Carolina Fabric Representatives Association, 1993-present

Secretary, Board of Directors for the International Textile Manufacturers Association, 2002-2005

Senior Member, Empowerment Task Force

Vice President for Administration & Volunteer, Wildlife Care Association of Guilford County NC, 2006/2007

President, Toastmasters of America, 1989-1991

Master Speaker 2 years, Best Speaker, Enthusiasm; Best Evaluator; Best Table Topics

Award for Outstanding Sales and Service, Mitchell Gold Furniture Company, June 2003

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