Bruce & Donna Cox
McKinney TX 75071
********@****.*** or ********@*****.***
OBJECTIVE: Work as a team to emphasize our talents, doing office work, collections, ground maintenance, housekeeping, building restoration, and customer service.
Skills:
Office work: Donna has vast experience with Microsoft Office (Word, Excel, Publishing, PowerPoint, and Outlook), bookkeeping, Accounts Receivables, Accounts Payables, Web Hosting/building, telemarketing, SiteLink & QuickStore (self storage programs), and customer service.
Bruce is Word savvy, with some Excel spreadsheet, very knowledgeable with the ins and outs of Outlook, Fee collections, telemarketing, and customer service.
Maintenance: Bruce has worked in the medical field as the assistant to the Facility Manager, maintaining property plumbing, electrical, hazard material disposal, emergency call system maintenance, and all around light maintenance. Has extensive experience in apartment rehab including painting, light fixture replacements, HVAC maintenance (not certified), dry wall work, plumbing, and grounds keeping.
Donna has experience doing drywall mudding and tapping, plumbing, light rehab work, and grounds keeping.
Communication: Donna deals well with customers in all situations, problem solving, determining needs, and identifying the best solutions for a satisfied customer. Great on the phone and in person, has trained and supervised minimum of 3 staff with a maximum of 25 employees. Very organized and works best when multi-tasking.
Bruce has been in sales for 25 years, and enjoys seeing a satisfied customer, and is well equipped to identify the goals of a company, and fit them with the needs of the individual.
Office equipment: Donna - Computers, internet, web page design, 10 key, phone, fax, intercom system and surveillance equipment.
Bruce – Computer, internet, phone, and surveillance equipment.
Operate equipment: Bruce – golf cart (certified in cart & dump), lawn equipment, propane dispensing (certified), misc. power tools, and boat safety (certified).
Donna - golf cart (certified in cart & dump), lawn equipment, forklift (certified), misc. power tools, and boat safety (certified).
Miscellaneous certifications: Bruce – first aid and CPR certification, Donna – CPR certification.
WORK EXPERIENCE
2007 – 2009 Storage facility managers, campground camp host & caretaker, and Resort Village Supervisor in WA, UT, & TX
* Preparation of lease agreements (storage industry)
* Supervised housekeeping, general store, and gas station attendants
* Collections: monthly rent, late fees, auction proceedings, and camp fee
* Housekeeping: sweeping/mopping halls, cleaning housing, and restroom facilities
* Taking reservations for housing units
* Rehab work on housing structures
1997 – 2007 Clear Vision/CCS Carpet Services, Kansas City , Mo – Owner/operator
* Commercial janitorial service
* Training new employees
* A/P, A/R, marketing, customer service
REMARKS: as a couple we have over 10 years of experience working together and have not killed each other yet. We work well together and compliment each others skills. We have been full time RVer’s since October 2006, the kids say they want to have children and want grandma and grandpa in one place, so we are looking to settle in long term.
REFERENCES:
Pat Walker, 816-***-****
Bruce Miller, 501-***-****
Chris Grube, 816-***-****
Rachel Parker, 318-***-****