Customer Service High School
Resume:
Ruth Raymonvil
Stone Mountain, GA
**********@*****.***
OBJECTIVE:
To secure a position that will utilize and help build on my education and past experience.
EDUCATION:
phoenix university: Business
SKILLS & ATTRIBUTES:
Poised and professional with exemplary presentation and communication skills.
Innate ability to diffuse difficult situations.
Motivated to exceed supervisory expectation.
Requires minimal supervision.
Detail and deadline oriented.
Performs equally as well in a team environment or independently.
Excels in a fast paced, multi-tasking environment.
Dedicated to assisting those in need.
Ability to coach or train others.
Proven customer service skills.
Capability to perform most office support services.
WORK EXPERIENCE:
Support.com Miami FL Customer Service /Work From Home July 2008 - August 2012
Handle a high volume of calls with a combination of inbound and outbound calls in a daily basis. Received calls from current and prospective customers, answers questions about accounts. Collect payment from customers, Daily arranges and agrees on alternative payment schedules for delinquent and charged-off accounts with members. Offered courteous customer service in a hectic, fast-paced environment. Contact customers via outbound/inbound phone calls and other means of communication to secure balance of debt by negotiating payment terms and methods. Billing through computerized system, create sales orders and post to General Ledger.
Western Union, Miami, FL Customer service/Call Center Apr 2006 - Sept 2008
Handle a high volume of calls in a daily basis, with a combination of inbound and outbound calls. Offered courteous customer service in a hectic, fast-paced environment.
Trained to handle all positions.
Wal-Mart Super Center, Naples, FL Cashier, Customer Service Sept 2004 - July 2006
Reconciled cash register receipts.
Handled cash, returns and exchanges, refunding money when necessary.
Offered courteous customer service in a hectic, fast-paced environment.
Trained to handle all positions
ACITIVITIES:
Involved in community services in high school
Run track in played tennis for my school
Involved in fund raisers for my tennis team
Team member from my high school choir
Community Service In Manor Care/ Nursing Home.400 hours
TALENT:
Singing
Languages: English, French and Creole
REFERENCES: Will be furnished upon request.
Contact this candidate