Payroll Director/Manager/Project Management

DEBRA JONES

***** **** *** ** *******, WA *****

Home: 425-***-**** Cell: 206-***-****

Email: *********@*****.***

EXPERIENCE

Feb 2011 – present Swedish Health Services Seattle, WA

Director of Payroll

Oversight and leadership over payroll processes for Swedish Medical Center, Swedish Medical Physicians Group, Minor & James Medical Group and Swedish Edmonds. (10,000+ employees)

Managed integration of affiliate payrolls within Corporate Payroll to provide shared services processing with emphasis on customer service, quality controls and accuracy while reducing staffing levels and providing greater efficiencies. Moved affiliate payrolls from Ceridian and Lawson to PeopleSoft to integrate one shared service payroll center supporting all of Swedish payroll needs.

Centralized tax reporting and resolved prior year(s) tax and GL recon errors; improved labor reporting and scoped business requirements and development of additional budget reporting tools to drive greater awareness of staff utilization and overtime management.

Development of payroll specialists to increase knowledge, challenge processes to drive greater efficiencies while improving audit controls and expanding scope of responsibilities.

Build strategic partnerships with ERP, Labor Relations and HR/Benefits to promote alliance and support while addressing identified compliance gaps and process improvement initiatives.

June 2008 – Jan 2011 ADP Comprehensive Outsourcing Services Bothell, WA

Payroll Manager

Manager of several payroll processing teams supporting three major outsourced clients (payrolls range 7,000 to 50,000+ employees) ensuring timely and accurate payroll delivery in compliance with all regulatory and SAS 70 controls. Manager of daily, quarterly and year end payroll functions.

Successfully led teams on several new client implementations. Developed internal audit reports and drove process improvement initiatives with the clients to ensure payroll accuracy. Client liaison for escalations with emphasis on trust, fostering goodwill and partnership for long term sustainable business relationship.

Development of payroll specialists with focus on individual growth, increased payroll compliance knowledge, process understanding, teamwork and delivery of outstanding customer service.

Timely delivery of reporting metrics to clients on open items, payroll production plans, dashboard and SLA reports, and coordination of projects to ensure accountability of deliverables.

Collaborate with internal shared services partners to improve processes and support client relationship through root cause analysis and corrective action plans.

2005 – June 2008 Group Health Cooperative Seattle, WA

Payroll Manager

Manage a payroll team responsible for 8,500+ employees and pay administration of nine collective bargaining agreements.

Audited payroll processes and controls and implemented procedures to ensure compliance to federal and state laws for tax withholding, fringe benefits, executive compensation and other fringe compensation related benefits.

Designed program to develop a “World Class Payroll Department” with emphasis on customer service, and timely and error-free effective payroll processes.

Developed partnership relationships with HR, Benefits, Compensation, Legal and Labor Relations to work together as a team on providing outstanding service to our customers.

Payroll lead for complete benefit total rewards implementation to include: short term disability, long term care, child bonding leave, new retirement plans, enhanced PTO, vendor changes for flex spending and COBRA, transit programs.

Developed and successfully implemented payroll disaster recovery plan to ensure business continuity and payment to all 8,500 employees in the event of a disaster or disruption to business processes.

Transitioned Kronos support from project implementation team to Payroll staff. Developed training and internal audit programs and established customer support standards. Led upgrade of Kronos from 5.0 to 5.2.

Established change management processes for documentation and approval of Kronos and Lawson payroll configuration changes.

Designed and implemented quarterly payroll newsletter to be distributed to all managers and timekeepers to educate on payroll processes and regulations. Development of Payroll Services internal website to provide tools and information to all employees.

Coordinated development and resolution of Payroll general ledger reconciliations that had not been completed in two years since implementation of new payroll system.

Successfully led a project to change the pay period end dates and ensured all transition pay was processed according to federal and state regulations.

2000 – 2005 Alaska Airlines Seattle, WA

Payroll Manager

Managed payroll team responsible for 10,000+ employees with an annual payroll of $650 million.

Maintained payroll processes in accordance with state and federal regulations and as defined by six collective bargaining agreements. Responsible for all state and federal payroll tax reporting.

Managed implementation of an automated time and attendance system and effectively eliminated paper time card processing for 7,600 employees. This encompassed all ground pay groups- management, executives, agents, mechanics, ramp, dispatchers, fleet and clerks.

Prepared month end/quarter end closing entries and performed detailed budget analysis review of all month end payroll general ledger accounting to determine accurate and timely recording of wages paid and accrued, fringe benefits and reconciliation of all related payroll accounts.

Developed documentation and compliance for all payroll processes to conform to Sarbanes Oxley.

Designed Payroll Services website to include paperless pay statements and self service for tax forms and links to other valuable resources.

Managed numerous special pay and deductions to include: ESPP, stock options, profit sharing, performance based pay, relocation, incentive fees and fringe income benefits.

1999 - 2000 Alaska Airlines Seattle, WA

Payroll Analyst – PeopleSoft Project team

Part of six member project implementation team responsible for the identification of business and functional requirements to establish the core foundation tables, payroll and health and safety modules.

1997 - 1999 Washington Mutual Seattle, WA

Officer, Manager – Payroll Accounting

Managed the payroll tax and balancing division responsible for multi-state tax reporting, garnishment processing, deduction remittances, general ledger reconciliations, and incentive payment processing.

Managed time entry division responsible for adherence to time recording of 30,000 employees, audit of pay generation, creation and distribution of paychecks. Developed processing procedures and implemented staff training program.

Facilitated in implementation and testing of migration from MSA payroll to PeopleSoft.

Project lead to facilitate merger of payroll operations from Great Western Bank and conversion of 10,000 employees.

Created and implemented corporate Human Resources forms and procedures manual to facilitate conversion of new acquisitions.

Evaluated payroll operations business processes and made recommendations for alternative procedures and systems.

1995 - 1997 InterWest Financial Services Everett, WA

Assistant Vice President/Operations Manager

Responsible for implementation and development of the operations, compliance, marketing, sales policies and procedures for new financial services division.

Performed daily compliance review and oversight of over $36 million in new business volume.

Developed tracking and processing systems for new business. Designed reporting procedures for sales production, commissions, goal tracking, profitability analysis and payroll calculations.

Responsible for adherence to all broker/dealer policies and regulatory compliance requirements.

Direct support of 11 Financial Advisors as well as management of sales and operation support staff.

1978-1995 InterWest Bank Oak Harbor , WA

Assistant Vice President/Accounting & Purchasing Manager

Managed all Accounting and Purchasing department functions. Central contact and project lead of all accounting and bank operation issues as it related to data processing conversions and branch acquisitions.

Developed and coordinated policy and procedures for branch operations and accounting controls.

Successfully reduced staff volumes during periods of growth by streamlining functions, automation of manual duties, and motivating staff to increase productivity.

Conducted numerous systems analysis feasibility studies encompassing impact on work issues, costs and benefits, implementation, and contract negotiations. Some noteworthy projects included: Payroll, cash management, ACH, wire transfers, travelers checks, bank accommodation checks, forms and equipment management.

Corporate reporting to include: branch profit and loss statements, budget analysis, savings data growth, FDIC Call reports, board reports, fixed assets.

COMPUTER SKILLS

Proficient in Word, Excel, Power Point, Outlook

Payroll systems: PeopleSoft 7.5 and 9.0, Lawson 8.1, Cyborg 3.2, ADP – EV4, EV5, Whitney, Ceridian’s – Repertoire, MSA

Time entry: OASYS – Pathguide Technology, Kronos Workforce Central 5.0, 5.1, 5.2 and 6.1, ADP - eTime 6.0

Financial systems: PeopleSoft 8.0, Lawson 8.1

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