Real Estate Customer Service

Stella Bonin, BBS, CSP, SFR

***** * ***** **

Scottsdale, AZ 85259

Phone: 480-***-****

******@**********.***

www.callstella.com

Objective

I am a qualified and experienced Real Estate Professional that provides professional service. I work with sellers and buyers to assist them in the process of acquiring, selling, and managing residential and commercial properties, and businesses as a Real Estate Broker in Arizona and Southern California in English and Spanish. I focus on helping my clients make and achieve their investment goals.

Strength

Organized, dependable, hard working, team player, enjoy learning and expanding knowledge, detail oriented.

Employment

2011-Present Burke Real Estate Consultants Del Mar, CA

Associate Broker

Residential & Commercial Real Estate Sales

Short Sales & Foreclosure Specialist

Business Opportunities

Customer Service (English/Spanish)

2009-Present Keller Williams Realty East Valley Tempe, AZ

Associate Broker

Residential & Commercial Real Estate Sales

Short Sales & Foreclosure Specialist

Customer Service (English/Spanish)

2009 Model Home Center Tempe, AZ

Associate Broker

Residential Real Estate Sales

Customer Service (English/Spanish)

2006 – 2009 AZ Partners Litchfield Park, AZ

Designated Broker

Real Estate Sales

Commercial Real Estate Sales

Business Sales

Preparing Business or Properties for Sale

Packaging and Marketing Business or Properties for Sale

Qualifying Buyers

Best Terms to Protect Sellers Interest.

2007 – 2009 Gold & Silver Funding, LLC. Litchfield Park, AZ

Mortgage Broker/Responsible Individual

Residential, Commercial and Business Financing

2005- 2007 Mortgage Broker Scottsdale, AZ

Residential, Commercial and Business Financing

2004 - 2006 Real Estate Broker Litchfield Park, AZ

Customer Service

Marketing

Real Estate Sales

1997 – 2011 Equity House Financial, Inc. La Mesa, CA

Designated Broker, Loan Officer, Director of Marketing and Notary Public.

Customer Service

Solving Client Problems, clarifying issues and assisting them as needed.

Real Estate Sales.

Broker Price Opinion for Residential & Commercial Properties

Residential & Commercial Financing (conventional & hard money loans)

Marketing.

Property Management

Advertising (business cards, flyers, signs, postcards, web pages design and maintenance)

Recruiting and training new agents.

Supervising new agents and loan processors.

Events Planning & Designing (Christmas Parties & Networking Events)

1994 – 1997 Montgomery Ward San Diego, CA

Credit Card Specialist.

Customer service.

Credit card applications.

Credit card sales.

Resolving client problems and assisting them as needed.

Licenses

CA Real Estate Broker

CA Notary Public

AZ Real Estate Broker

Designations

Business Broker Specialist Designation (AZDRE)

Short Sales Professional (Realty U)

Short Sale & Foreclosure Resource (Hogan School)

Certificate

Banking and Financing, Miramar College, San Diego, CA

Professional memberships

National Notary Association

Phoenix Board of Realtors, Glendale, AZ

East County Board of Realtors, El Cajon, CA

Arizona Real Estate Investors Association

Education

1993 Mundus Institute Phoenix, AZ

Travel Agent

Reservations and travel planning. Apollo & Sabre Systems.

2004 Anthony’s Schools San Diego, CA

Real Estate Principles.

Agency.

Ethics.

Fair Housing.

Trust Fund Handling.

Disclosure Update.

Buyer Representation.

Living Trusts.

Commercial Real Estate.

Residential Property Management.

Red Flags (Property Inspection Guide)

Risk Management.

Escrow and Title Services.

1998 – 2003 Miramar/Mesa/Cuyamaca Colleges San Diego, CA

Loan Processing.

Brokerage.

Loan Closing.

Underwriting.

Escrow Procedures I, II & III.

Property Management.

Real Estate Finance.

Desktop Publishing (Publisher 2002)

Computer Graphics (Corel 10 and Photoshop CS)

2004 Professional Institute of Real Estate Scottsdale, AZ

Arizona Law.

Legal Descriptions.

Agency Law

Appraisal

Real Estate Broker Licensing Course

2004 – 2010 Arizona School of Real Estate & Business AZ

New Home Sales

Mastering the Skills New Home Builders Demand

Loan Origination

Commercial Real Estate

Buying Real Estate in Mexico

Home Inspection Survival

Marketing Luxury Homes

Real Estate Assistant

1031 Tax-Deferred Exchange

Mortgage Broker Licensing Course

How to Invest in Tax Foreclosures

Mortgage Foreclosures/Forfeitures

Understanding the Stock Market

Business Brokerage Training Program

Business Brokerage Specialist Designation

FHA Training & Update

2010 Hogan School of Real Estate, Inc. AZ

Short Sales & Foreclosures Resources

HAFA Short Sales - All about HAFA, HAMP & HARP.

2010 Shaun McCloskey Short Sale Institute Saint Louis, MO

Short Sale Intensive Boot Camp

2010 Institute of Real Estate Law & Standards Scottsdale, AZ

Advanced Lease with Option to Buy – Luxury & Commercial Properties

Seller Financing – Luxury & Commercial Properties

2004 Hyland Bay Phoenix, AZ

New Home Sales Unlimited.

2006 – 2007 Private Classes Los Angeles, CA

Stocks and Options Trading

Chart Readings (candlesticks and bars)

Currency Trading

Languages

English and Spanish fluent.

Volunteer experience

(2000 – 2003) Spanish teacher at Faith Chapel, Spring Valley, CA

(2006) Christian Neighborhood Ministries, counseling female Hispanic teens, Phoenix, AZ

Contact this candidate