Customer Service Administrative Assistant

Jennifer Williams Bradford

*** ******** *****

Ruther Glen, VA 22546

Home: 804-***-****

Cell phone: 804-***-****

***********@*******.***

Experience

October 2003 Kanawha Capital Management, LLC Richmond, VA

to Present Administrative Assistant/Marketing Aide

In charge of front office duties such as greeting clients, scheduling,

and answering phones on a multi phone system. I make all travel

arrangements, monitor weekly contact reports, and agendas for 5 managers. I am

responsible for proxy voting for approximately 1,000 clients, maintaining all their files,

and reporting to corporate headquarters. I further gather information and file all class

action suits. I assemble and process quarter end mailings, and also deal with reports in

order to close out each year. Post all client deposits and keep track of these records.

Help with the development of promotional materials for the agency, as well as mail

outs.

December Paramount's King's Dominion Doswell VA

2002 to Office Aide

October 2003 Assisted with coordination and preparation of all promotions for the Park.

Was involved with all special events, which included media activities with television

and radio stations. On day of the event I helped with a specific area of the promotion,

insuring all was running smoothly

August 2001 YMCA Norfolk, VA

to Oct 2002 Membership Services, Corporate Office

Provided excellent customer service, including handling of front desk, incoming calls, and membership enrollments. Performed a variety of secretarial duties. Conducted single and group tours.

September Campus Casuals Richmond, VA

1997 to May Store Manager

1998 Supervised eight employees, and was in charge of the daily operations of the store. Responsible for overseeing all the advertising, which included visual merchandising, as well as print work. Accountable for all funds, weekly sales reports, and inventory control. Attended Apparel Marts in New York City and Atlanta, Georgia as a buyer for merchandise.

Education

Date of Old Dominion University Norfolk, VA

graduation Bachelor of Science Degree , Marketing

Dec 2000 (Magna Cum Laude)

Date of J. Sargeant Reynolds Community College Richmond, VA

graduation Associate in Applied Sciences, Fashion Merchandising

May 1998 (Magna Cum Laude)

Additional Education

Old Dominion University

Secondary Education, Marketing (graduate level)

Honors

Iota Lambda Honor Fraternity Phi Theta Kappa Honorary Society

Old Dominion University J. Sargeant Reynolds

Special Skills

Proficient in the Internet, Microsoft Word, Power Point, Excel, and Access

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