Trave/ / Accomodations co-ordinator

Sue Summers

Contact

Tel : 604-***-****

Cell:778-***-****

e-mail : **.*******@*******.***

Address

***** *** ******, ******, ** V3W 7S5

Profile

Objective I am seeking an accommodations / travel co-ordination position in a positive, team environment.

Availability Immediately

Key Skills

:

KNOWLEDGE WITH CHECK-IN PROCEDURES IN AN OIL SANDS ENVIRONMENT EXCELLENT CUSTOMER SERVICE SKILLS. DETAIL ORIENTED. MULTI-TASKER. CAN WORK INDEPENDENTLY OR IN A TEAM ENVIRONMENT. ABLE TO WORK SHIFTS AND AWAY FROM HOME’

Education

2004 Business Administration Diploma

Travel and Hospitality Diploma

2008 Business Admin update and refresher

Work Experience

Universal Aviation Services – Horizon Site (CNRL) Passenger Service Lead – March to October 2011

Duties included passenger logistics, planning, assigning and evaluating work for psa’s, ensuring safe and efficient movement of passengers at the Horizon Aeordrome, handling passenger and luggage issues, attending safety meetings and participating in weekly conference calls with Canadian North support staff.

Worked closely with housing as employee travelling and housing was part of my responsibility

Work was on a 2/2 week rotation. Laid off at the beginning of October due to a work shortage

Telegraph Cove Resort – Telegraph Cove Resort

Assistant manager. Responsible for all aspects of front desk duties including check in / out.

Travelodge, Nanaimo, BC

Front desk agent. Duties included guest check in / out, room bookings, guest services.

Resume for Sue Summers – page 2

Air BC Group, Prince Rupert, Terrace, Port Hardy, Vancouver and Peace River

Began as a passenger service agent. Transitioned to dispatch and worked with our sked and charter fleet over and under 12,500 on the coast of BC and Peace River area. Responsible for flight operations in Vancouver overseeing (4) Convair 580’s and BAE 146 aircraft. Responsible for crew management and scheduling. Acted as laison between the company and charter clients, especially in the fishing lodge industry.

Recent training: ( for oilsands ) - 2011

-Completed OSSA regional orientation program

-Completed CSTS training

-Completed Heavy Haul Awareness program

References:

Jillian Merlo – Universal Aviation Service supervisor – Horizon Aerodrome 780-***-****

Thanks very much for any consideration given.

Have a great day!

Sue Summers

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