Ashley J. Falcon

**** *. *** ****** ***. *R

Brooklyn, NY 11223

785-***-****

me562n@r.postjobfree.com

SUMMARY

Detail-oriented professional with outstanding computer knowledge, communication skills, organizational abilities, and

problem solving skills. Able to work independently with minimal supervision.

EXPERIENCE

Payless ShoeSource, Brooklyn, NY 2011 – Present

Sales Associate

"Lead Measure Winner of the Month” for July

Greet and assist customers with friendly and outgoing attitude and inform them of current promotions

Conduct daily sales transactions quickly and efficiently

Maintain and organize products daily

Reconcile end of the day cash deposit with manager

Sam’s Club, Topeka, KS 2008 – 2011

Check-Out Supervisor

Promoted from cashier to supervisor after 5 months due to the ability to learn procedures quickly

Assisted a team of 6 supervisors implement a new “one-on-one” method for evaluating and developing associates’ skills in a more direct and organized manner; the company still uses this program today

Resolved customer and associate complaints and answered questions promptly

Observed and evaluated performance of all departments while participating as a team member

Maintained count of store’s cash-on-hand throughout the day

Performed basic office tasks such as scanning, faxing, copying, and systematically filing daily paper work

A&S Quickstop, Topeka, KS 2009 – 2010

Receptionist

Maintained files

Screened and routed incoming calls and messages as necessary

Reconciled expenses, invoices, and bills

Organized and distributed mail according to priorities

Hy-Vee, Inc., Topeka, KS 2008

Caribou Coffee Specialist

Provided consistent specialty beverages using excellent customer service skills and team work

Conducted daily sales transactions proficiently

EDUCATION AND CERTIFICATIONS

Grace Institute, New York, NY Graduation, August 2012

Business Skills Program, Awarded the Business Writing Milestone Award

Washburn University, Topeka, KS 2008 – 2009

Allied health courses

Washburn Rural High School, Topeka, KS High School Diploma, May 2008

3.7 GPA, Microsoft Word 2003 Certification

SKILLS

Microsoft Word, Excel, and PowerPoint

Proficient in Access and Outlook

Type 80 wpm

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