Value Stream Leader & Director of Operation

Jacqueline G. Williams

***** ***** ***** ****: 573-***-****

Kennett, MO 63857 Cell: 573-***-****

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OBJECTIVE:

Self motivated and highly committed to educational growth, professional attitude and appearance seeking.

EDUCATION:

Master of Science Emphasis: Operations Management: December 2005

University of Arkansas, Fayetteville, AR

Bachelor of Science, Major: Management Technology: August 2003

Arkansas State University, Jonesboro, AR

Associate of Arts, Major: Interdisciplinary Studies, May 1999

Northeastern Arkansas College, Blytheville, AR

Associate of Applied Science, Major: Business Administration, August 1999

Associate of Applied Science, Major: Industrial Technology, August 1999

Northeastern Arkansas College, Blytheville, AR

CERTIFICATIONS:

• Budget and Planning Analyst I & II & Aging Program Specialist I & II

• Child Support Specialist I & II &Social Services Worker I & II

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RELATIVE EXPERIENCE:

Director of Operation, Virgie’s Place 2008 to Present

• Provide Parent Aide, Resource Coordination, thru Division of Family Service and Other Government Agency

• Assist in planning and development of the childcare program.

• Assist individuals in utilizing available agency and community resources

• Assist families to attain and maintain their stability through appropriate casework and home management or referrals for more skilled counseling treatment.

• Teach Relationships and inform client of activities with community services and church groups.

• Teach self-esteem; assist with one on one communication, proper techniques for all occasions.

• Assist with budget training, teach scheduling and time management techniques, planning for school activates.

• Monitor and review interaction progress with parents and children’s

• Coordinate the delivery services, or development, identification, and /or acquisition of resources for clients in need of variety services.

• Communicate with Children Division Workers and teachers to development learning plan and set goals

Value Stream Leader, Garlock Rubber Technology 2007 to Present

• Under the direction of Operation Manager, coordinate manufacturing activities for a particular department, production operations.

• Responsible for all aspects of particular cells including, but not limited to manning, maintenance, TPM, housekeeping, safety, quality and scheduling.

• Collaborate with scheduler to develop and maintain an efficient schedule for the cell across all shifts.

• Evaluate and give work direction to all employees included within the cell

• Provide leadership to the team. Administer quarterly performance appraisals with each employee and administer discipline in accordance with operation guideline as needed.

• Provide feedback and critical data to the production team as needed concerning each operation.

• Keep all employees informed of their goals and expectations.

• Maintain and promote high professionalism within each operation.

• Train current employees, new hire and temporary employees in areas of responsibility.

Director, CTC Tutoring Program Kennett, MO. 2006 to 2008

• Recruited, supervised, and implemented tutoring program,

hired and managed staff.

• Monitored SES Learning Program & teacher’s background requirements.

• Tutored students, in Reading, Math, English and Spelling.

• Created SES goal setting for students and entered data to analyze

student progress.

• Implemented training course for new recruiters.

• Mentored project team members in the application of a methodology.

• Managed the day-to-day project activities, and coordinated projects to

achieve program success.

• Inventory Data Specialist, Garlock Rubber Technology 2003 to 2007

• Planed and managed all activities in sourcing, procurement, conversion, and logistics management activities.

• Coordinated and collaborated with internal and external suppliers, on quality and cost issues.

• Implemented a strategy plan for improvement to Upper Management monthly for on time delivery improvement.

• Monitored process discrepancies monthly, presented continuous Improvement plan to Upper Management.

• Setup action plan for improvement of freight cost and scrap deduction cost.

• Set Kanban levels to maximize customer demand.

• Facilitated Kaizen events, set up teams and training sessions

• Supervisor experience.

• Accounts Payable\Payroll Coordinator , Garlock Rubber Technologies ,Paragould, AR 1999 to 2003

• Audited and input daily invoices; reported 401K to corporate office

• Formed customer relationships with suppliers and customers

• Reconciled payable, payroll accounts and monitored state taxes.

• Audited Monthly expenses to for each department

• Reported discrepancies to upper management.

• Assisted Human Resource Manager insurance issues. Assisted, implementation of organization handbook policy.

• Assisted with hiring new applicants for current job openings.

• Managed accounts payable coded, entered and checked payroll processing

• Interacted with employees regarding payroll,

• Prepared and maintained monthly Cash Flow reports;

• Monitored Company’s cash position to ensure liquidity and optimize short-term investments.

• Monitored employee expense reimbursement process for compliance with internal

policies and procedures.

• Production Operator, LA Darling, Paragould, AR, 1990-1993

• Worked in Production, cross-trained on various jobs and techniques.

• Quality Control Inspector ,Plastine Supply Automotive, Portageville,MO 1985-1990

• Inspected and analyze automotive parts, worked in production.

• PROFESSIONAL DEVELOPMENT:

• Leading Change , Advance Excel & PowerPoint

• Business Grammar & Technical Writing & Kaizen Event trainer

• Human Resource Perspective, Automotive Data Processing

• Supervisor Academy

INTEREST\ACTIVITIES:

• Church activities

• Volunteerism with youth programs

• Volunteer services with Virgie Place Mission

• References available upon request

Contact this candidate