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Customer Service High School

Indian Trail, NC
August 06, 2012

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LaClesha Haggins

Current Address

**** ******** **.

Charlotte, NC 28208

Cell 704-***-****

Email Address: Objective(s): To acquire work experience that will benefit my short and long term goals by allowing me to gain the knowledge, and necessary interpersonal skills needed to become successful with a career.

I have four years’ experience working in retail and customer service. I work well in extremely productive high volume, high stress environments. I am self-starter with a can do attitude; I’m willing to lead, work collaboratively with colleagues, individually to achieve goals and expectations. I answered inbound calls in support of customer needs, while acting as an advocate to suit the needs of the company.


West Mecklenburg High School

Charlotte, NC

High School Diploma (Aug, 2004-Jun. 2008)

GPA: 3.75

ECPI College of Technology

Charlotte, NC

Associates Degree in Criminal Justice (Aug. 2009-Nov.2011)


Charlotte, North Carolina

TJ Maxx Company (Aug. 2006- Aug. 2010)

Customer Service

Floor sales clerk

Markdown Team

Fitting Room clerk

Jewelry Clerk

Charlotte, North Carolina

Westerly Hills Cafeteria (Aug. 2010-Dec .2010)

Performed moderate to heavy lifting

Assisted in preparation and service of a variety of foods and beverages

set up for service and served food to students and faculty

Charlotte, North Carolina

Verizon Wireless (Dec. 2010 – Feb. 2011)

Responsible for answering inbound calls

Responsible for directing customers to different departments while answering general questions

used the computer for payments and technical problems.

McDonald’s (Fe. 2011- current)

Computer Efficiency

Microsoft Office: Word, Excel, Publisher, Power Point, Access; 70 WPM

Community Service and Volunteer Projects:

Discovery Place,

Church Nursery,

FCR Recycling Center,

[References Available upon Request]

Contact this candidate