Customer Service Medical Billing

Kristina L. Portwood

*** *. ******** **. ******* IL 60447

****************@*****.***

Phone Number: 773-***-****

Objective:

A highly motivated and dedicated worker that is self driven who is looking to obtain a position offering 6+ years of diversified experience achieving customer satisfaction as well as meeting or surpassing company expectations.

Skills:

Typing ,

Writing,

Editing,

Microsoft Word

Proof Reading

Microsoft Excel

Spreadsheets

Preparing documents

Billing and Coding

Excellent knowledge in customer service areas of retail

Strong support with customers, extensive skills in management, very professional and reliable person.

Powerful leadership skills and strong ability to manage and motivate staff

Quality work and plan for satisfaction

Excellent knowledge in all computer programs

Physical activity / gymnastics

Working with children

Education:

Devry University/Health Information Technology/2010 –Present/Associates Degree

Location – Chicago IL

G.P.A -3.6

Medical Billing and Coding

Purdue University/Biology Major/Sept.2009 - May, 2010

Hammond IN

G.P.A – 3.1

Bachelor of Science

Work History:

Minooka Bus Transportation System- 08/15/2011- Present

Duties:

Maintaining and inspecting the bus

Light paperwork and reports

Answer customers questions

Provide directions

Collect fare

Stock the bus with needed supplies, and other important tasks necessary to run a bus smoothly.

Private Home Care: Hazel Crest IL, 7/2009-7/2010

Duties:

Light housekeeping and homemaking tasks such as assisting with ADL’s,

Laundry

Grocery shopping

Plan and prepare meals

Assist to doctor’s appointments, and help complete daily physical activities.

Chicago Park District: Chicago IL, 4/2005-8/2010 Certified Gymnastics/Early childhood development Coach for children ages 18 months to17 years of age.

Certificates: 40 credit hours of Early Childhood and Development, CPR and First Aid Certificate.

Duties:

Teaching gymnastics and tumbling to teens and toddlers

Completion of paperwork

Receiving payments and distributing food

Physical therapy

Working with athletes

Body flexing

Customer service

Century Movie Theater: Evanston IL, 1/2008-7/2009 Entry level Position

• Cashier

Duties:

Completing final purchases of customers,

Restocking items,

Light Cleaning.

Sales

Volunteer Work:

March of Dimes –walk for children

Breast Cancer Walk Helper

Renaissance Senior Center- Reading to the elderly

Soldier Field Marathon Helper – 25 mile run

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