Jennifer L Mahan

Jennifer Lynn Mahan

*** * ********* **

Fort Bragg, NC 28307

417-***-****- Cell

E-mail: **********@*******.***

SUMMARY OF SKILLS:

Appointment scheduling, filing, typist, 10-key, patient charting, Microsoft Office (word, excel, PowerPoint), CHCS (composite healthcare system), AHLTA, Rockwell (phone system), ETC.

Objective: To obtain an entry level position in the administrative field.

Experience:

Senior Customer Service Associate April 2009-December 2009

Movie Gallery, Centralia, Missouri

Assist customers in renting and finding movies and games to rent. Answered questions regarding DVD selection. Clean and organized store shelves and merchandise. Work at the front register, dealing with cash and daily duties.

Customer Service Associate November 2008-January 2009

Staples Inc, Columbia, Missouri

Provided customer assistance to office supply store. Worked on cash register, answered and routed phone calls. Sorted and supplied store with freight merchandise. Keep up with store cleanliness.

Administrative Assistant: July 2008 – Sept 2008

Whiteman AFB Pediatric Clinic, Knob Noster, Missouri

Provided administrative support to 2 Primary Care Management teams supporting 12,000 patients. Optimized patient flow by checking patients in at reception window. Validated computerized appointments. Screened and appropriately route phone calls. Managed and maintained over 12,000 outpatient medical records in functional storage and retrieval system. Served as functional expert in medical records management. Verified patients are registered in CHCS/DEERS. Performed end-of-day CHCS processing.

Cashier March 2008 - June 2008

Lowes, Warrensburg, Missouri

Cashier for high revenue home improvement store. Provided customer service by making check-out fast and accurate. Scanned merchandise accurately and removed and flaws. Collected payments, made change, and handed out receipts. Performed telephone operator duties by routing phone calls to appropriate departments. Cleaned store and performed opening and closing cashier duties.

Medical Records: June 2007 – February 2008

Columbia Orthopedic Group, Columbia, Missouri

Organized and evaluated records for completeness and accuracy. Communicated regularly with physicians and medical staff, to clarify and obtain additional medical information. Used computer programs to analyze and look up information to help improve patient care. Retrieved and filed paperwork in records correctly.

Customer Service Associate: January 2005 –June 2007

JCPenney Inc. Springfield, Missouri

Fast moving, high revenue, and popular department store that includes working closely with customers and co-workers. Performed cash register and “Quad” duties accurately. Cleaned and maintained dressing areas and assisted customers. Maintained core standards and also performed open/closing duties.

Education:

Columbia College GPA: 3.1/4.0

Columbia, Missouri

Business Administration: Human Resource Management

Centralia High School Graduated May 2004

Centralia, Missouri

High School Diploma

Activities:

ACS Volunteer January 2010-current

YouZeum Volunteer(children science center) December 2009

Relay for Life Spring 2005- Spring 2000

Sigma Kappa Sorority Alumni

* References available on request*

Contact this candidate