Customer Service Server

Michelle Russo

**** ********* ***.

Sacramento, CA 95864

504-***-****

Qualifications: Fifteen plus years in the restaurant industry and other customer service positions. Years of experience have given me the ability to anticipate the needs of customers and perform as efficiently as possible, and also taught the importance of suggestion and upgrading.

Related Experience

October 2008- September 2010

Hennessey’s, Columbia, SC Food Server/Busser

Served premium seafood and steak dishes in a fine dining environment. Servers were also bussers.

November 2006- July 2008

Le Parvenu, New Orleans, LA Food Server/Busser/Hostess

Located just outside of New Orleans, Le Parvenu is a Creole Bistro that caters to locals and visitors. Worked with Chef Dennis Hutley in a fine dining atmosphere to sell exceptional Creole cuisine and select wines and cocktails.

March 2001- Aug 2005

Gabrielle Restaurant, New Orleans, LA Food Server/Busser/Hostess

Worked as a server in a fine dining restaurant with Chef/Owner Greg Sonnier who prepared Creole cuisine in what was voted one of the top ten restaurants in the city of New Orleans. Chef Sonnier was also one of five nominees for the southeast region for the 2005 James Beard Foundation award for best chef and restaurant. Served premium wines and cocktails and catered to the many locals who dined with us on a regular basis as well as visitors to our city.

July 2000- March 2001

Chateaubriand Steakhouse, New Orleans, LA Food Server

Served French cuisine accompanied with premium wines and cocktails in a fine dining atmosphere. Worked with Chef Girod Crozier to ensure that guest expectations were exceeded during their experience at Chateaubriand.

Education

1997- 1998 Contra Costa College, San Pablo, CA

1999- 2002 Our Lady of Holy Cross College, New Orleans, LA

Bachelor of Science in Biological Sciences

Minor in Chemistry