YETTA JOHNSON

**** *****, **. ***** **. *****

314-***-****

mahvd8@r.postjobfree.com

OBJECTIVE

To acquire a position within your company with opportunities for growth and development based on my experience and expertise.

SKILLS PROFILE

· Customer Advocacy

· Data Entry

· Collections

· Good filing and organizational skills

· Experience in handling confidential paperwork

EMPLOYMENT HISTORY

Express Scripts

Claims Specialist

2007-Present

· Accurately research client submitted claims for reimbursement.

· Successfully complete all jobs by time requested.

· Process submitted claims through to adjudication for completion.

· Coordinate client notification correspondences for claim outcomes

Pharmacy Technician

2006-2007

· Informed patients and physicians drug coverage’s and available options.

· Advocate Patient savings to lower out of pocket expenses

· Annotate Drug Conversions

Customer Service Advocate

2004-2005

· Provide patient benefit information including eligibility and exclusions

· Processed phoned refilled orders and payments

Wells Fargo

Underwriter 2003-2004

· Analyzed the creditworthiness of prospective clients

· Completed comprehensive credit write-ups to completion

· Participated in the loan closing process, as applicable.

Collections 2000-2003

· Resolve charged off accounts

· Negotiate settlements and arrange payments

EDUCATION

Diploma

Kirkwood High School 1992

Missouri College 1995

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