*** **** *** *****§ Fort McMurray, AB § T*H *P*
Home: 780-***-**** § Cell: 780-***-**** § Email:m9yzyr@r.postjobfree.com
OBJECTIVE: TO OBTAIN A PROGRESSIVE AND REWARDING MANAGEMENT POSITION WITHIN YOUR ORGANIZATION
HIGHLIGHTS OF SKILLS AND ABILITIES
• VAST HOTEL / MOTEL EXPERIENCE TO INCLUDE NIGHT AUDITOR AND FRONT DESK CLERK, FOOD & BEVERAGE & HOTEL& MOTEL MANAGEMENT
• EXCEPTIONAL CUSTOMER RELATIONS FOCUSING ON CUSTOMER AND EMPLOYER SATISFACTION
• SUPERB COMPUTER SKILLS TO INCLUDE DAILY REPORTING AND JOURNALING
• MATHEMATICAL SKILLS FOR ACCURATE CASH OUT SUMMARIES
• EXCELLENT TIME MANAGEMENT SKILLS; KNOWN FOR ACHIEVING PROFIT WITHOUT COMPROMISING QUALITY
• VALID DRIVER’S LICENSE WITH RELIABLE TRANSPORTATION
RELEVANT EMPLOYMENT
DIRECTOR OF FOOD & BEVERAGE MacDonald Island Park/ Fort McMurray, AB 2003-2005
SERVICES & EXECUTIVE CHEF
• Managed all day to day operations of a busy full service conference center with Fort McMurray’s most well known Golf course with banquets up to 800 people, community events exceeding 1500 people, full service lounge, high volume kitchen & 3 concession stands
• Worked with all personnel to ensure success in all challenges, monitoring daily activity to obtain progression in both revenue and customer satisfaction
• Played an active role in all cost control elements including F&B inventories, purchasing strategies, scheduling and marketing all existing outlets to both increase revenue and portray positive community visions
• Promoted new and existing business via creation of dynamic events
• Played an active and supportive role in all cost control strategies and portray a positive influence on all personnel to enhance our operation and staff morale
• Introduced and executed innovative ways to achieve cost effective strategies to reach high profit margins without risking customer expectations
GENERAL MANAGER High Prairie Inn / High Prairie, AB 1999-2002
• Responsible for day to day operations of a new 65 unit full service hotel including guest services, accounting, and restaurant, Lounge and banquet facility
• Monitored all daily revenues to ensure anticipated budget expectations where achieved
• Supervised and actively communicated with all service departments to maintain budgeted costs; remained in a profitable margin
• Modified hotel activity to maintain profitable margin and enhance hotel guests’ expectations
GENERAL MANAGER Whitecourt Inn / Whitecourt, AB 1997-1999
• Managed a full service hotel with similar departments as the High Prairie Inn with the addition of a night club and a retail liquor store
• Played an active role in community social clubs including Rotary International, Chamber Of Commerce and VLT community enhancement committee
• Supervised and assisted both shareholders and contractors to establish a complete hotel renovation including guest suites, all service outlets, front desk and all technical support required
ASSISTANT GENERAL MANAGER MacKenzie Park Inn / Fort McMurray, AB 1991-1997
• Assisted hotel General Manager with the day to day operations and played an active role in all cost controls and product inventories to enable our facility to achieve a profitable monthly financial statement
• Worked with our personnel to apply both customer service success and minimize our costs to obtain our financial goals
• Prior to the Assistant General Manager role I successfully took on the position of Executive Chef of the hotel
• Responsible for Inventory control, purchasing and labor control of a busy food service department
• Catered to large groups of people numerous times with the ability to execute and ensure that all our clientele were satisfied with all related service requests
• Ability to work thoroughly in a full service Kitchen and have a proven track record in fulfilling all required tasks in a profitable full service Kitchen P
• Passion for the food service element of hospitality has benchmarked my ability to successfully maintain a successful work environment for both the management and personnel
OTHER EMPLOYMENT
SCALE OPERATOR 2005-2009
Stony Valley Contracting Fort McMurray, AB
EDUCATION & TRAINING
Journeyman Chef 1990 – 1993
NAIT (Achieved Journeyman Chef Status with Inter Provincial & Red Seal Edmonton, AB
Grade 12 High School Diploma
OTHER CERTIFICATES
H2S Training
CSTS Certificate
Forklift Training
OSSA Certificate Numerous Customer service seminars and training
Class 3 with Air Brake Endorsement
Keyano College –Computer Skills
Dangerous Goods Certificate