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Glen Docherty's Resume

Location:
Fort McMurray, AB, T9H 2P1, Canada
Salary:
60,000.00.- 80,000.00 annually
Posted:
May 09, 2012

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Resume:

*** **** *** *****§ Fort McMurray, AB § T*H *P*

Home: 780-***-**** § Cell: 780-***-**** § Email:m9yzyr@r.postjobfree.com

OBJECTIVE: TO OBTAIN A PROGRESSIVE AND REWARDING MANAGEMENT POSITION WITHIN YOUR ORGANIZATION

HIGHLIGHTS OF SKILLS AND ABILITIES

• VAST HOTEL / MOTEL EXPERIENCE TO INCLUDE NIGHT AUDITOR AND FRONT DESK CLERK, FOOD & BEVERAGE & HOTEL& MOTEL MANAGEMENT

• EXCEPTIONAL CUSTOMER RELATIONS FOCUSING ON CUSTOMER AND EMPLOYER SATISFACTION

• SUPERB COMPUTER SKILLS TO INCLUDE DAILY REPORTING AND JOURNALING

• MATHEMATICAL SKILLS FOR ACCURATE CASH OUT SUMMARIES

• EXCELLENT TIME MANAGEMENT SKILLS; KNOWN FOR ACHIEVING PROFIT WITHOUT COMPROMISING QUALITY

• VALID DRIVER’S LICENSE WITH RELIABLE TRANSPORTATION

RELEVANT EMPLOYMENT

DIRECTOR OF FOOD & BEVERAGE MacDonald Island Park/ Fort McMurray, AB 2003-2005

SERVICES & EXECUTIVE CHEF

• Managed all day to day operations of a busy full service conference center with Fort McMurray’s most well known Golf course with banquets up to 800 people, community events exceeding 1500 people, full service lounge, high volume kitchen & 3 concession stands

• Worked with all personnel to ensure success in all challenges, monitoring daily activity to obtain progression in both revenue and customer satisfaction

• Played an active role in all cost control elements including F&B inventories, purchasing strategies, scheduling and marketing all existing outlets to both increase revenue and portray positive community visions

• Promoted new and existing business via creation of dynamic events

• Played an active and supportive role in all cost control strategies and portray a positive influence on all personnel to enhance our operation and staff morale

• Introduced and executed innovative ways to achieve cost effective strategies to reach high profit margins without risking customer expectations

GENERAL MANAGER High Prairie Inn / High Prairie, AB 1999-2002

• Responsible for day to day operations of a new 65 unit full service hotel including guest services, accounting, and restaurant, Lounge and banquet facility

• Monitored all daily revenues to ensure anticipated budget expectations where achieved

• Supervised and actively communicated with all service departments to maintain budgeted costs; remained in a profitable margin

• Modified hotel activity to maintain profitable margin and enhance hotel guests’ expectations

GENERAL MANAGER Whitecourt Inn / Whitecourt, AB 1997-1999

• Managed a full service hotel with similar departments as the High Prairie Inn with the addition of a night club and a retail liquor store

• Played an active role in community social clubs including Rotary International, Chamber Of Commerce and VLT community enhancement committee

• Supervised and assisted both shareholders and contractors to establish a complete hotel renovation including guest suites, all service outlets, front desk and all technical support required

ASSISTANT GENERAL MANAGER MacKenzie Park Inn / Fort McMurray, AB 1991-1997

• Assisted hotel General Manager with the day to day operations and played an active role in all cost controls and product inventories to enable our facility to achieve a profitable monthly financial statement

• Worked with our personnel to apply both customer service success and minimize our costs to obtain our financial goals

• Prior to the Assistant General Manager role I successfully took on the position of Executive Chef of the hotel

• Responsible for Inventory control, purchasing and labor control of a busy food service department

• Catered to large groups of people numerous times with the ability to execute and ensure that all our clientele were satisfied with all related service requests

• Ability to work thoroughly in a full service Kitchen and have a proven track record in fulfilling all required tasks in a profitable full service Kitchen P

• Passion for the food service element of hospitality has benchmarked my ability to successfully maintain a successful work environment for both the management and personnel

OTHER EMPLOYMENT

SCALE OPERATOR 2005-2009

Stony Valley Contracting Fort McMurray, AB

EDUCATION & TRAINING

Journeyman Chef 1990 – 1993

NAIT (Achieved Journeyman Chef Status with Inter Provincial & Red Seal Edmonton, AB

Grade 12 High School Diploma

OTHER CERTIFICATES

H2S Training

CSTS Certificate

Forklift Training

OSSA Certificate Numerous Customer service seminars and training

Class 3 with Air Brake Endorsement

Keyano College –Computer Skills

Dangerous Goods Certificate



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