Customer Service Medical Assistant

Objective: Motivated, hard worker seeking the opportunity to work in a respected medical facility where I can expand my knowledge and demonstrate my skills to provide quality patient care.

Clinical Skills:

BLS Trained First Aid Trained Infection Control and OSHA Trained

Vital Signs ECGs Hearing and Vision Screening

Pharmacology Reflexology Pediatrics Growth Charts

Ear/Eye Lavage Skin Punctures Hematcrits/Hemoglobin Test

Venipunctures Injections PKUs

Suture Removal Specimen Collection Microscopic Slides Preparation

Hot & Cold Apps Wound Care Surgical Scrubbing & Gloving

TENS Unit Urinalysis Spirometry

Occult Blood Throat Cultures Assist Self Breast Examination

HCG Combos IVs/IVs Setup Assist Pelvic and Rectal Examination

Gram Stain Autoclave Strep/Flu/Mono Test

Administrative Skills:

Type 45 wpm Medical Terminology Microsoft Office Apps

Medical Transcription ICD-9 & CPT Coding HIPAA Trained

Patient Charting Appointment Scheduling Bookkeeping

Prescription Refills Health Record Management

Employment History:

Escobedo Esthetics 09/2011-Present Medical Assistant (Intern September – October 2011)

Answer phones, set appointments, take payments, scan patient information, help with incoming calls and patient information, assist with all paperwork and consultations. Take vitals, prepare injections, assist on different procedures such Botox, Abdominal sculpting, Hi Def Lipo, Smartlipo Laser.

Rack Daddy’s 11/2009-Present Bartender

All areas of customer service; tender transactions; opening/closing of facility; inventory; stocking; helping to maintain cleanliness of facility

Cristine Steele 10/2007-Present (prn) Childcare Provider

Provide childcare in employer’s home for three children (ages 3, 6, and 9); supervision of all activities; transportation to and from events; prepares meals

Super Target 10/2008-12/2009 Human Resources/Cash Office Specialist

Generation of work schedules; setting up new-hire interviews; extension of job offers; handling new employee orientation; answering phones; planning store events and activities; payroll; counting of store monies from previous day; process reports and get money ready for the next day; completion of all new-hire paperwork, such as I-9’s, W4’s, and any other documents required; Interaction with store management teams and staff on day to day basis

JC Penny Salon 10/2007-10/2008 Receptionist

Tender transactions; answering phones; maintaining appointment book/schedule; filing paperwork; interaction with all clients

Supercuts 10/2006-10/2007 Receptionist

Tender transactions; phones; handling merchandise; filing paperwork; maintaining cleanliness of facility; interaction with all clients

City of Austin 06/2005-07/2005 Summer Youth Program Aide

Interactions with the youth in the program; filing paperwork; answering phones

Travis County 06/2004-07/2004 Summer Youth Program Aide

Input customer complaints into computer system; answering phones

Education:

Everest Institute Medical Assistant Austin, TX

Austin Community College Basics Austin, TX

Texas School of Bartending Licensed Bartender/TABC certified Austin, TX

Crockett High School(CHS) General Diploma Austin, TX

Cosmetology Program – CHS 2000 Clock Hours Austin, TX

Certifications and Awards: CPR/AED certified, Director’s List

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