Nonprofit Administration

QUALIFICATIONS PROFILE

Compassionate, seasoned, and assertive professional, offering more than 10 years of operational, general, and executive management experience in non-profit organizations. Offer high-caliber qualifications in budget preparation and administration, program management, and public relations to meet goals and missions. Show remarkable ability in recruiting, training, and motivating people to achieve solid business growth. Recognized as a well-respected and active community volunteer with proven positive results in participating in various civic projects and fundraising events. Accustomed to working with people of diverse cultures and organizational backgrounds. Proven effectiveness in working efficiently in challenging, stressful, and team-oriented situations while juggling to multiple priorities.

KEY STRENGTHS

- Special Events Coordination - Program Evaluation and Analysis

- Budget Control and Implementation - Volunteer Recruitment and Retention

- Business Management and Operations - Fundraising and Grant Proposal Writing

- Marketing and Promotional Campaigns - Curriculum Planning and Development

- Leadership, Training, and Team Building - Outstanding Customer / Public Relations

- Problem Resolution and Decision Making - Superior Interpersonal and Presentation Skills

- Articulate Oral and Written Communication - Multitasking in Fast-Paced Environments

EMPLOYMENT HISTORY

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HANDS ON ATLANTA - ATLANTA, GA JUL 1999–PRESENT

Is a non-profit organization that helps individuals, families, as well as corporate and community groups find flexible volunteer opportunities at more than 400 service organizations and schools.

Director, Community and Civic Engagement Mar 2008–Present

Direct and coordinate daily operational business aspects focused on special events and programs, marketing, and communications. Build and cultivate long-term quality relationships with key stakeholders to provide total satisfaction. Effectively manage 7 staff, 17 AmeriCorps members, and several contractors.

Notable Achievements:

- Played a significant role in negotiating contracts for AmeriCorps and corporate volunteerism services

- Administered more than $1M budget to fund programs and fundraising events

Associate Director, Community Partnerships May 2001–Mar 2008

Diligently oversaw volunteer projects and led three other staff project managers for seven annual events. Carried out three volunteer programs, including two skill-based volunteer programs and a social-networking/group service program. Facilitated regular training sessions for more than 100 volunteer leaders to ensure effective management of service projects. Designed and developed curricula, manuals, and worksheets. Organized recurring projects and recruited volunteers to meet a broad range of community needs. Performed human resource management functions, including role development, hiring, salary determination, training, coaching, and conflict resolution.

Notable Achievements:

- Generated $11.5M value of volunteer labor to nonprofits by directing volunteer programs and events contributing up to 630,000 hours of service to 400+ metro Atlanta nonprofit organizations from 2003 to 2007

- Obtained the 2007 Deloitte Problem Solvers Fund award for $150K by designing a skill-based volunteer program

- Actively supported organizational fundraising efforts by preparing grant proposals and making individual giving appeals raising more than $250K in 2008

- Spearheaded a safe and effective unaffiliated volunteer response to clean and repair communities that were heavily damaged by the 2008 Atlanta Tornado

- Directly managed more than 80 volunteer leaders to successfully plan and lead service projects during Hands On Atlanta Day 2007

- Contributed articles and other content for the Citizen magazine, the Holiday Giving Guide, and other publications

- Consistently received above average to excellent ratings in client / customer feedback

Community Programs Manager May 2000– May 2001

Recruited volunteers for nonprofit agencies addressing the needs for adult literacy, children’s education and enrichment, disability services, health, and homelessness. Supervised an AmeriCorps VISTA and managed volunteer service projects for annual events.

AmeriCorps Promise Fellow Jul 1999– May 2000

Established productive partnerships and recruited volunteers for nonprofit agencies providing children’s education and enrichment.

COOL GIRLS, INC. - ATLANTA, GA JUN 2000–JUL 2002

An organization dedicated to self-empowerment of girls in low-income communities.

Curriculum Development Consultant

Developed after-school program curricula for middle school girls that focused on various aspects of physical, social and emotional/mental health.

Notable Achievement:

- Contracted a second time and successfully developed a culturally-competent curriculum for young Latinas

THE ATLANTA PROJECT / CARTER COLLABORATION CENTER - ATLANTA, GA JUN 1998–JUL 1999

A model of inclusivity, collaboration, integration, and cooperation designed to bring about sustainable change in urban Atlanta's most economically disadvantaged neighborhoods.

Program Assistant / AmeriCorps

Worked collaboratively with residents and several communities to bridge cultural divisions exposed by gentrification / neighborhood revitalization. Spearheaded a team to plan and host outreach events educating low-income families in PeachCare for Kids, a healthcare program for uninsured children.

Notable Achievement:

- Planned, prepared, and orchestrated a community festival and three diversity discussions

EDUCATION

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MASTER OF ARTS IN SOCIOLOGY

- Georgia State University, Atlanta, GA: Sep 1997–May 2000

BACHELOR OF SCIENCE IN SOCIOLOGY

Minors in Business Administration and Spanish

- Iowa State University, Ames, IA: May 1997

REAL ESTATE SALES PRE-LICENSE COURSE

- Georgia Institute of Real Estate, Atlanta, GA: 2006

PROFESSIONAL TRAINING

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- Project Management Certification Training, University of Georgia, Athens, GA: Mar 2009 (Completion)

- Continuing education in Business Administration, which include completed courses on business analysis, organizational development, and project management, Georgia State University: Aug 2006–May 2007

COMMUNITY INVOLVEMENT

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UNITED WAY OF METROPOLITAN ATLANTA, MARCH 2008-PRESENT

- Serve as a Community Investment Volunteer. Conduct site visits and make recommendations to the Board of Directors regarding the distribution of nearly $2M of funds to local nonprofits

ATLANTA WOMEN’S FOUNDATION, DEC 2005–PRESENT

- Awarded $150K to local nonprofits as a member of the Women Who are Homeless and Promoting Women’s Health grant-making committees; 2006 alumnae of The Destiny Fund and current donor

ODYSSEY III/COMMUNITY CONCERNS, INC., JAN 2001–PRESENT

- Donate, prepare, and serve meals for homeless men and women once to twice a month

COUNCIL OF VOLUNTEER ADMINISTRATORS, SEP 2003–MAR 2005

- Served as program Committee Co-Chair and member of the Training and Development Committee

NATIONAL COUNCIL OF NEGRO WOMEN, GREATER ATLANTA MILLENNIUM SECTION, OCT 2002–JUL 2004

- Served as fundraising Co-Chair

PRESENTATIONS

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- Volunteer Management Basics, Hands On Atlanta Citizen Academy: 2006 and Senior Citizen Services of Metropolitan Atlanta Leadership Retreat: 2005

- The Five Rs Method: Assessing Your Affiliate’s Readiness for Geographic Expansion, Hands On Network National Conference: 2005

- Engaging Volunteer Leaders, Council of Volunteer Administrators of Metro Atlanta: 2005

- Developing a Services Menu for Nonprofit Clients, Hands On Network National Conference: 2004

- Building Successful Nonprofit and Corporate Partnerships, Council of Volunteer Administrators of Metro Atlanta: 2004

- Engaging Youth in Service, The University of Georgia JW Fanning Leadership Institute Conference: 2000

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