SUMMARY As a health care professional, I work well with people, can motivate clients and team with co-workers. I have quality experience in the value of good customer service, working in a corporate atmosphere and doing what is expected of me for maximum job performance. I am a prompt, self-starter, fast learner, have a strong work ethic and always meet deadlines. I know that attendance is very important in any office setting. My office skills include computer proficiency in word-processing, Excel, Access, data management, graphics, inventory software, sales software, Centricity and the internet.
EDUCATION BACHELOR of EDUCATION, Kinesiology and Health Sep 93 - May 97
Texas A&M University - Commerce
Activities/Distinction: Four year Scholar-Athlete; MVP, Cross Country Team; Active member of Phi Pi Delta athletic organization, Student Athletic Council and Assistant Track Coach Search Committee.
EXPERIENCE Dallas Orthopedic Center, Dallas, Tx May 04 to Current
Patient Coordinator: Front desk/office for fast paced Sport's Medicine clinic of six physicians accepting new patients and will always work in same day patients. Answer high volume call, schedule appointments with medical software following the doctor's protocol. Enter every new patient in the system, before patient is to be seen by the doctor. Check out patients, collect copays/coinsurances, schedule follow up appointments, and enter charges. Ensure that referrals are received and up to date and verify insurance plans. Pull charts for next day's schedule and create new patient charts. Medical records experience.
OTHORX, Dallas, Tx June 02 to May 04
Clinical Assistant/Point of Service Processing: Provide insurance verification, data entry for approximately 250 patients per month for durable medical equipment. Assist in the daily operations of patient and product service center. Provide assistance in patient education and fitting of orthopedic braces and other appliances. Responsible for the training and implementation of Medicare and ACHC compliance regulations for new employees. Liaison with insurance companies, patients and physicians as well as other allied health professionals.
FUTURE COM, LTD., North Richland Hills, Tx Nov 01 to June 02
Account Manager: Reseller for McAfee Antivirus, work directly with McAfee Account Managers to place orders for new and existing software customers. Place outbound calls to establish new business. Meet monthly and quarterly sales quotas.
BILLBOARD VIDEO, Frisco, Tx June 01 to Nov 01
Sales Support/Receptionist: Front desk receptionist for a small business of 9 employees that target Convenient Store with integrated wireless multimedia. Create spreadsheets, data bases, and mail outs. Perform various other office duties: fax, stamp machine, copies, schedule and maintain ravel arrangements, Altigen phone system, card scanner, and cd-burner. Temporary installation coordinator until position is filled.
REFERENCES & TRANSCRIPT Available upon request