Medical Assistant Customer Service
Resume:
Contessa Riley, NRCMA
Houston, Texas 77088
**********@***.***
Summary and Qualifications:
Highly dedicated and motivated individual seeking to transition into the healthcare field as a National Registered Certified Medical Assistant. Enthuse to launch career with expertise in conflict resolution and strong commitment to dynamics with the ability to lead and follow a leader’s directives at appropriate times.
• 10 year customer service CPR and AED Certified
• 1 year managerial Phlebotomy
• 3 years retail sales
• Proficient in data entry using various software applications.
Work Experience:
Primary Care Provider - Beaumont, Texas April 2009-May 2010
Care Provider
Shared joint responsibility (along with mother) for the care of a relative (great grandmother) suffering from Alzheimer’s disease and a history of 2 strokes. Learned the basics of assessing patient vital signs. Assisted with all aspects of daily care, including bathing, feeding and dressing.
Kids Heaven Pediatrics- Houston, Texas November 2010-August 2011
Medical Assistant
Completed 160-hours-Greet patients, schedule appointments, proficient with EMR, verified insurance, answer multiple telephone lines, took messages, kept waiting area clean, filed medical records, schedule referral appointments, and cleaned at the end of the day.
Back office duties: Room and triage patients, take vital signs, gave injections, perform culture and analysis, prepare and run strep, prepare patients for physical examinations, completed lab work going to other facilities for more testing. Prepared instruments for autoclaving perform surveys related to asthma and well checkups.
Education:
Fortis College- Houston, Texas
Certified Medical Assistant
GPA: 4.0
Graduated: Yes
University of Phoenix- Houston, Texas
Education level: Seeking BSHA/HM
License or Certifications:
NRCMA
Effective: 8/15/2011- 8/15/2012
Additional Skills:
Telecommunication, Cashiering, Sales Clerk, Phlebotomy, Medicine Administration, HIPPA and JCAHO Knowledge, Patient Education.
Portfolio and reference available upon request.
Contact this candidate