Customer Service Medical Assistant

Robin Shepard

**** ********* ******

Philadelphia, Pa 19139

267-***-****

*****.*********@*****.***

Career Objective

To obtain a career within the medical field, where I can advance my studies and growth.

Professional Skills

Urinalysis, Vital Signs, Sterile Trays, Injections, Physical Therapy Modalities, Autoclave Techniques, Patient Charting, Venipuncture,EKG, Strong Interpersonal Skills, ICD-9/CPT Coding, Telephone Skills, Customers Service Skills, Microsoft Office Suite, CPR/First Aid Certified

Work History

04/2008-Present Cosi Philadelphia, PA

Cashier

Delivered efficient and friendly customer service to approximately 50-100 customers per shift at the front counter by taking and filling customers orders, stocked amd maintain front-line, back-line. Prepared food and bevagers for orders, provided back-up to the kitchen staff. Cleaned and stocked dining area and bathrooms.

07/2008-08/2008-Extern Sobel Medical Philadelphia,PA

Interacted with 75-100 patients weeklyfor a medium-sized pratice; interview all patients and perform all triage, including vital signs (such as pulse rate, temperature, blood pressure, weight, and height) and recorded information on patients charts. Assisted with routine procedures such as finger sticks, EKG's, Pap Smears and Ear Lavage. Prepared tratment rooms for patient examination. Administered up to 30 injections weekly, performed venipuncture, and prepare blood samples for testing and notified patients of test results. Performed office duties such as calling in prescriptions, filing, faxing and answering multi-line phone systems.

Education

08/2007-03/2008 Thompson Institute Philedlphia,PA

Medical Assistant Diploma

09/2003-06/2007 William Penn High School Philadelphia,PA