Manager Customer

E. Fay Swart

*** ****** *****, ******, ***** ****0

Mobile 817-***-****

********@*********.***

Work History

Simuflite Training International, Inc./GE

Financial Administrator/Finance Specialist January 1996 – November 1999

• Oracle conversion: AP, AR, and General Ledger

• Responsible for Monthly accruals and General Ledger reconciliation

• Supervised and assisted Payables, Receivables, Payroll, and accounting clerks for accuracy

• Prepared financial statements in accordance with Generally Accepted Accounting Principles

• Coordinated and assembled departmental budgets maximizing cost savings

Healthsouth

Interim ROM/Cash Coordinator November 1999 – March 2001

• Established the process and set standard for identification of receivables for 37 sites which launched nationwide procedures

• Supervised 35 employees in cash receipts, billing, and collections always motivating optimum level of production

• Processed payroll accurately

• Regional office payables, keeping costs within budget parameters

• Responsible for collection metrics

Kelly Management Services

@ GE Aircraft Engines Operations Manager July 2001 – December 2003

• Supervised 25 – 30 employees taking responsibility for hiring, training and empowering staff

• Supported and supervised AR, AP, shipping, and parts departments achieving annualized savings in accounts payable in access of $200,000 and reduced expenses by $50,000

• Transitioned employee roles/responsibilities due to layoffs and maintained efficiency

• Provided link between customer and customer’s vendors improving service relationship

• Supervised the overall management and transition of accounts payable from in house to India and provided a direct point of contact for the India team

• Developed worksheets to provide invaluable audit trail of receivables and payables saving customer time and money

Kelly Management Services/OAO Technology Solutions (April 2007)

@ Dallas IBM Data Center Operations Manager January 2004 to July 2010

• Supervised 35 – 42 employees motivating team work

• Managed media storage library, shipping, and help desk providing a positive end result for the customer

• Trained teams on software packages to manage incoming/outgoing tapes and create easy audit trail as the customer changed from system to system.

• Developed and created a month/year shipping worksheet providing an audit trail for tape cartridges

• Facilitated the transition of employee responsibilities in procedure updates, inventories, and media movement giving customer freedom of responsibility

• Initiated metrics in shipping and enhanced tape storage metrics validating efficiency

• Supervised and empowered selected staff for special projects in accomplishing set goals

• Reduced staff to save customer money and maintaining proficiency

Education:

Jefferson College, Hillsboro, MO Business & Finance

Capital Career Quality Training Process & Procedure development

Strengths

• Excellent Customer Relationship Building Skills

• Excellent accounting and supervisory skills for monthly and yearly General ledger maintenance and Journal reconciliations. Month end and year-end financial statements.

• Strong writing and communication skills

• Project Coordination skills that have enabled critical projects to meet time sensitive deadlines while maintaining a high standard of accuracy and attention to detail

• Spreadsheet creation and development for optimum end result

• Staff development and training

• Aptitude for success

References

Judy Ewolson 972-***-****

Curtis Houston 214-***-****

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