Customer Service Sales
Resume:
NICOLA REYNOLDS
Chesapeake, VA 23325
**************@*****.***
SUMMARY OF QUALIFICATIONS
• Adept at multi-tasking and working efficiently.
• Organized and detail-oriented.
• Skilled at working with various types of people; can easily adapt and adjust.
EDUCATION
Bethune-Cookman University, Daytona Beach, FL.
Bachelor of Arts in Sociology April 2007
Minor: English
WORK HISTORY
DILLARD’S, Norfolk, VA July 2011-Present
Sales Associate
• Answer phones, place orders.
• Maintain and operate an accurate cash register.
• Provide excellent customer service.
CSTO, INC., Norfolk, VA
Counselor January 2011-June 2011
• Assisted mentally disabled with shopping, running errands, and counting money.
• Transported clients to and from doctor’s appointments and other locations as needed.
• Provided a meaningful relationship through conversations and building client’s skills.
MACY’S INC., Newport News, VA
Women’s Shoes Sales Associate June 2010-March 2011
• Aided customers by answering phones, placing orders, and confirming merchandise shipments.
• Maintained and operate an accurate cash register.
• Provided outstanding customer service.
H&R BLOCK, Newport News, VA
Tax Associate/Receptionist December 2009- April 2010
• Scheduled and confirmed client appointments.
• Performed various secretarial duties including answering the phones, filing paperwork, and assisting clients.
• Documented and prepared accurate client tax returns.
EXXON MOBIL, Newport News, VA
Sales Associate April 2008- December 2009
• Assisted vendors during the checked-in process.
• Operated the cash register and handled monetary transactions.
• Provided customer service on the phone and in person.
SKILLS
Computer capable: Microsoft Office (Word, Excel, PowerPoint, Outlook).
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