KATHLEEN M. CRIM
e-mail: *****@****.*** Cell 404-***-****
PROFESSIONAL EXPERIENCE
Executive Assistant, Spherion (AT&T/BellSouth), 2006-2008
Determined sales activity of AT&T’s (BellSouth) DSL partners (Best Buy, Dell, Get Connected and others) for contractual payment of bounties, using Excel and internal systems
Manipulated large data sets into useable information
Prepared report statistics for presentation to DSL partners
Prepared invoices for payment to DSL partners
Resolved discrepancies in sales activity with DSL partners via weekly conference calls
Prepared expense reports for submission
Executive Assistant, Spherion, (BellSouth) 2003-2006
Assistant to Vice-President of Supply Chain Management, BellSouth International and other staff
Input invoices into Oracle for payment
Prepared expense reports and invoices for payment through Oracle
Prepared NDAs (non-disclosure agreements) for distribution
Arranged international travel itineraries for staff
Prepared meeting documents for executive review
Market Research Analyst, Cingular (BellSouth Mobility) 2000-2002
Maintained and analyzed market share and flow share values for 74 markets in the Cingular footprint on a timely and recurring basis, using industry measurement formulas
Provided competitive industry statistics for purpose of pricing model development
Maintained Market Research intranet site, using Dreamweaver and Vignette
Developed and implemented research plans for primary and secondary research requests according to client needs
Worked with vendors to implement brand tracker, segmentation and customer satisfaction studies for analysis and presentation
Planned, attended and monitored focus groups on varying topics for clients
Provided analysis of primary research, both qualitative and quantitative
Tracked and organized current periodic information resources in regard to wireless business
Promoted, organized and disseminated secondary research through audio conferences, analyst calls and distributions
Research Analyst, I3M (Contractor to BellSouth) 1999-2000
Prepared client research requests using on-line vendor research services for BellSouth Knowledge Source
Performed a variety of research related functions as a contractor to the BellSouth Corporate Library, located in the HQ facility
Assisted clients via telephone through BellSouth on-line repository computer site as well as location of hard-copy published material in the Corporate Library
Research Analyst, Cushman and Wakefield 1997-1999
Maintained Access database containing Atlanta Office Market space availabilities
Generated and compiled all quarterly and annual market statistics for internal publications
Input and edited office property database based on broker and client feedback
Compiled, coordinated and distributed lease and sale comparables information
Trained brokers to competency level of usage of products and services
Availabilities Coordinator, Turner Broadcasting Systems, 1993-1996
Maintained an on-line database reflecting the availability of syndicated television programming in 218 markets
Compiled 20 weekly sales reports reflecting dollar figures and markets sold, using SPSS
Managed the flow of 100 contracts per month after sales of programming by checking for conflicts and preparing amendments
Served as liaison between sales personnel and Contracts Department to handle unresolved problems
EDUCATION, B.A., University of Maryland, College Park, MD
Software Proficiencies: Access, Excel, MS Word, PowerPoint, Dreamweaver, Vignette, MapInfo, Claritas, SPSS, On-Line Vendor Research Services (Yankee Group, Cahners, Gartner, Forrester, IDC, etc)