Communications Specialist / Office Manager

LORI KIRSTEIN

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SKILLS:

 Computer Proficient, MS Office (Microsoft-Certified Specialist)

 Human Resources Coordinator / Assistant

 Presentations and Procedural Documentation

 Communications Specialist – Verbal and Written

 Forms, Basic Web, & Database Designer

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Administrative

 International & National Travel Planning – Visas, Lodging, Transportation

 Financial Management – Accounts Payable, Accounts Receivable, Cash Management

 Correspondence – Writing, Editing, Designing

 Design – Form Design (Interactive & Static), Presentations, Web Design

Communication

 Presentation Skills Training

 Interviewer / Liaison

 Marketing Material Designer & Concept Specialist

 Technical Writing – Employee Handbooks, Procedural Manuals, Systems Memos

 Form Designer – MS Word, Excel

 Project Manager – Marketing & Training Departments

Computer

 PeopleSoft (BAIRS), Quicken, Great Plains, Gelco – Cash Management, Financial Tracking / Planning

 Adobe Acrobat/Distiller, Illustrator – Creating pdf’s, Graphics

 Captivate, PageMaker, MS Office Suite (Word/Excel/PowerPoint 2000),FileMaker, WordPerfect – Desktop Publishing, Graphics, Databases, Spreadsheets, Graphs, Presentations, Tables, Software Training

 Dreamweaver, TimeToWeb, BlueVoda – Web Design, Web QA

 SAP, BrassRing, HireRight

 IBM, Macintosh - Typing speed 130 wpm

Training

 Supervising, Software Training

 Presentation, Interview & Interpersonal Communications Training

 Home Office Setup & Software/Internet Training

Human Resources

 Interview Trainer, Recruiter

 Postings Creation & Maintenance

 Computer-Based Candidate Tracking

 Hiring Manager Liaison

EXPERIENCE

2003 – PRESENT *CONSULTANT POSITIONS*

June 2003 – Present

Freelance Contractor, Help Is On the Way /Adecco Technical, Hayward/Concord, CA

 Novartis - Human Resources Interviewer / Coordinator & Communications Specialist - Emeryville

Possibilities... Speaking – Self-Published book: Mother Love – A Personal Journey

Marketing Assistant - Lisa Keating Photography - Berkeley

Accela, Inc. – San Ramon (A/R & Documentation Specialist)

Software & Internet Trainer

Document Trainer

Transcriptionist

Performance Trainer / Software Trainer

Excel, PowerPoint, Dragon Naturally Speaking, Microsoft Word

Personal Presentation for the Professional (Skyline College, California)

Singer / Actor Training for Special Events

Apr. 2008 – June 2008

Sr. Accounts Receivable Specialist, Accela Software

San Ramon, CA

City and County Collections / Great Plains Software

Jan. 2008 – Apr. 2008

Training & Development Coordinator, Visa Corporation,

Foster City, CA

Technical Writer, Editor

Voice-Over for On-Line Trainings

Employee Training Database Record keeper

Apr.-2005 - Dec. 2007

Contractor, Chiron/Novartis/Bayer Corporation,

Emeryville, CA

 Communications Specialist / Trainer

Technical Writer

Resumé Writing & Interview Skills Trainer

Event Coordinator

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1998 – 2003 *PERMANENT POSITIONS*

2001 – 2003

Operations Manager, Institute of Governmental Studies Library

University of California, Berkeley - Berkeley, CA

Library Operations Manager & Student Supervisor

Financial Tracking & Analysis, A/R, Records Computerization

Equipment Maintenance

Web Redesign

1998 – 2000

Executive Assistant, Clopay Corporation – Cincinnati, OH

Executive Assistant to Treasurer & Tax Manager

Financial – Cash Management, Database Setup

Correspondence – Writing/Editing, Form Design

EDUCATION

University of North Carolina at Chapel Hill Graduate Program (Linguistics)

Marlboro College – French History (B.A., Magna Cum Laude)

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