typist, data entry

Jeanette Pabon

Objective Seeking new challenges in a new position in which effectively utilizes professional experience, ability to organize, communicate effectively with other professional personnel and the public, ability to operate computer in different programs. Self-starter and works independently.

Professional Skills

• Microsoft Office

• Microsoft Windows

• MS Excel

• MS Access

• Lotus 1-2-3

• WordPerfect 5.1/6.1

• Filing/Editing

• Typing (65+ wpm)

• Dictation

• Telephone Skills

• MYOB

• Impact (Student information)

• Accounting

• Works Spreadsheets

• Bilingual

• Management Skills

• Customer Service Skills

• Oracle (Purchasing software)

Education Northwestern Business College, Chicago IL (1986-1988)

North Eastern University, Bachelor of Arts Minor in Education, Chicago, Il (2003-2003)

InterAmerican University in Puerto Rico, Nursing School (1978-1981)

Employment Skills

• Developed ability to work in a fast-paced atmosphere

• Maintained excellent customer relations and developed customer rapport

• Diplomatically resolved customers complaints on as-needed basis

• Accurately calculated and made daily deposits of up to $30,000

• Ability to follow instructions well and make decisions with no supervision

• Motivated and supervised 2 employees on daily basis and oversee the request and needs of 135 employees (Teacher’s and Career Service).

• Maintained all record-keeping procedures without error

• Delegated responsibilities to employees to meet company’s expectations

• Effectively developed telephone communication skills and consistently met quotas

• Payroll

• Accounting

• Data Entry

• Registration (Emergency Room)

• Cashier

• Time Sheets

• Maintain coverage of absence Teachers (Substitute teachers)

• Administrator Assistant for Principal

• Training (Employees)

• Maintain the purchasing of the supplies (office supplies, building maintenance, text books, etc.

Employment History

Administrator Associate, Chicago Public Schools, Chicago,Il 10/1990-Present

Walgreens (Part Time), Chicago, Il 8/2001-12/2002

The Lady of Resurrection Hospital (Part Time), Chicago, Il 3/2000-8/2000

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