Experienced Quality Professional

PROFESSIONAL SUMMARY

Straight-forward, rigorous and detail oriented professional with a reputation for achieving results. A hands-on leadership style with a record of successfully implementing functional changes and quality improvements. Experienced in establishing processes, compliant with customer requirements, international standards and regulations, while minimizing bureaucracy. Skilled in defining and implementing metrics for qualifying and managing suppliers. Effective verbal and written communication skills with a talent for simplifying complex technical concepts. Excellent coaching and people development accomplishments.

KEY COMPETENCIES

ISO 9001:2000/2008 QMS ATEX DIRECTIVE (EN 13980:2002, 94/9/EC) QMS

QUALITY PLANNING QMS AUDITING: LEAD AUDITOR 1st and 2nd PARTY

PROJECT MANAGEMENT CONTINUOUS PROCESS IMPROVEMENT / KAIZEN

LEADERSHIP/SUPERVISION LEAN MANUFACTURING / LEAN OFFICE

Balluff, Inc. Florence, KY

Privately-owned subsidiary of Balluff GmbH, a manufacturer of electronic and electromechanical sensors, rotary and linear transducers and identification systems.

Quality Assurance Manager Nov. 2004 – Feb. 2009

Responsible for overall implementation of quality assurance programs including incoming inspection, vendor analysis, internal audit process, corrective/preventive action process, calibration system, manufacturing process improvements and final tests, and the warranty/repair service. Managed the work activities and goals for Quality and Repair Technicians.

• Eliminated major non-compliance finding by developing and implementing changes of the supplier management process to ensure compliance to the ISO 9000:2000 standard. Process improvements considered “benchmark” and are being reviewed for integration into Balluff’s Global Purchasing System.

• Increased revenue of linear positioning product group using project management skills in leading the process changes required for the successful registration of Balluff, Inc.’s QMS to EN 13980:2002 Potentially explosive atmospheres – Application of quality systems and the European Union’s ATEX Directive (94/9/EC). Passed the initial registration audit in less than 90 days of initial request for QMS certification to enable sale of product to the European Union.

• Created data collection tools and Supplier Quality Performance reports for strategic suppliers in conjunction with the SAP ERP System in Quality Assurance resulting in process improvement changes at/with critical suppliers and in supplier performance reporting with Balluff Corporate Quality and Central Purchasing. The process changes resulted in a >30% reduction or elimination of non-value-added incoming inspection.

• Improved internal audit process by developing and implementing Internal Auditor Incentive Program which including monthly training to develop the internal audit team, resulting in the implementation of auditing processes for effectiveness and compliance, standardized Audit Reports and Corrective Action guidelines. The audit process was deemed “benchmark process” by external ISO and ATEX auditors.

• Implemented changes to the Balluff, Inc. QMS to ensure compliance to the People’s Republic of China Quality Management System Requirements (GB 14048) to obtain approval to add the CCC mark to BES product family labels for sales into the People’s Republic of China.

3M Precision Optics, Inc. Cincinnati, OH

(Formerly known as Corning Precision Lens, Inc. and U. S. Precision Lens, Inc.)

Dow 30 Leading supplier of lens systems for large area display, rear projection televisions

Supplier Quality Leader, Operations Supply Chain 1999 – May 2004

Process owner of the Supplier Qualification and Management Processes (SMP) responsible for Operations Supply Chain meeting regulatory requirements and corporate quality initiatives. Quality planning of purchased product and management of quality for a global supply base with a focus on reducing the Cost of Supplier Quality. Management responsibility for supplier quality engineers, technicians and inspectors. Internal and Second Party Lead Auditor.

• Reduced the Cost of Supplier Quality by 43% through developing a program for the Supplier Quality Team to transition from a purely incoming inspection role to a Supplier Quality Management function.

• Developed and implemented Individual Development Planning Tool to Supplier Quality that was later adopted by 3MPO Human Resources for company-wide use.

• Established cross-functional commodity team approach in qualifying and managing a global supply base.

• Implemented changes to the SMP that resulted in compliance with the ISO 9000:2000 standard.

• Established CPL as a “benchmark” organization for Corning as measured through Corporate Basics of Manufacturing audits (Basics of Manufacturing is the Corning equivalent of GMP).

• Assisted Corporate Procurement in meeting their SMP implementation goal; achieved 40% of total goal.

• Reduced Supplier Corrective Action Requests (SCAR) by 30% each year for 3 consecutive years. Increased the SCAR response time and SCAR follow-up to 6.0-sigma on-time performance.

• Implemented EMS, Environmental Health & Safety components, including tools to ensure TSCA, European Union RoHS and WEEE compliance, as part of the Supplier Management Process.

• Designed and implemented 3MPO’s Mentoring Program as part of a sub-team from the Perspective Group (a volunteer group focused on the professional development for women). Served as a mentor.

Associate Engineer, Optical Engineering, Product & Technology Development 1990-1999

Responsible for planning and conducting destructive and non-destructive testing of prototype and production lens assemblies to verify performance vs. design and customer requirements. Responsibilities included reverse engineering of competitor’s products and products for potential new markets. Member of the Internal Audit Team.

• Developed instrumentation and measurement methods through Project Management of various projects to replace subjective visual methods with quantitative methods.

• Developed reporting methods, improved the process for qualification of new materials for the ECP filters.

• Created the tools and trained the Electro-Optics Laboratory technicians in the scientific method for use in conducting, documenting and reporting experiments/testing.

• Successfully directed the initial ISO 9000:1994 registration efforts for Product & Technology Development.

• Developed, facilitated and audited the NewPIP for new product design verification and validation.

EDUCATION

University of Houston – Clear Lake Houston, TX

Bachelor of Science – Electro-Optic Sciences

Cincinnati Technical College Cincinnati, OH

Associate of Applied Science – Laser/Optics Technology

Associate of Applied Science – Industrial Laboratory Technology

CERTIFICATIONS AND FURTHER EDUCATION

•Six Sigma Green Belt (3M) • Analytical Method to Training – Train the Trainer

•Martin Tate Project Management • CPL (Zenger Miller) Leadership Series

•Basics of Manufacturing (Corning) • Dale Carnegie Course

•High Performance Work Systems (Paragon Consulting)

•Supervisory Effectiveness I, II and III (Corning)

Quality – ISO & ATEX

•ISO 9001:2008-An In-Depth Look at the Amendment

•ATEX Training for End Users and Manufacturers

•Implementing an ISO 14000 EMS

•RAB Lead Auditor Course ISO 9000:1994

•RAB/IATCA Approved Transition Training for ISO 9001:2000

•Implementing and Auditing ISO 9000 Quality Systems

PROFESSIONAL RECOGNITION

3MPO People Development Award Nominee (2002, 2000)

Corning Supplier Management Process Implementation – Corporate Bench Mark Recognition Award

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