Customer Service High School

Kaitlin M Vieira 401-***-****

** ****** **** m7gk4x@r.postjobfree.com

Bridgewater, MA 02324

OBJECTIVE: To obtain a position using my strong interpersonal skills.

EXPERIENCE:

Employer: Holbrook Cooperative Bank

Title: Teller Location: Holbrook, MA

Duration: 06/2010 – Current

• Balance currency, cash and checks in cash drawer at beginning and end of each shift.

• Conducts a variety of customer service tasks which may include providing account balances, transferring funds, tracking deposits and various record changes.

• Accept cash and checks for deposit and check accuracy of deposit slip

• Process cash withdrawals.

• Perform services for customers such as ordering bank cards and checks.

• Receive and verify loan payments, mortgage payments and utility bill payments.

• Answer phones, and perform various things for customers.

Employer: Seoanes Landscaping

Title: Cashier Location: Abington, MA

Duration: 03/2010 – 6/10/2010

• Answer customers' questions, and provide information on products and plants.

• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

• Issue receipts, refunds, credits, or change due to customers

• Offer customers carry-out service at the completion of transactions, such as trees, big plants etc.

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Employer: Home Depot

Title: Cashier Location: Taunton, MA

Duration: 03/2009 – 08/2009

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.

• Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers.

• Maintain orderly appearance of register area and supplies stocked.

Employer: Trucchi's Supermarkets

Title: Cashier Location: Raynham, MA

Duration: 10/2007 – 01/2009

• Operates cash register to itemize and total customer's purchases

• Reviewed price sheets to note price changes and sale items.

• Recorded prices and departments, subtotals taxable items, and totals purchases on cash register.

• Collected cash, check, or charge payments from customer and makes change for cash transactions.

• Counted money in cash drawer at beginning and end of work shift.

EDUCATION:

School: Bridgewater-Raynham Regional High School Location: Bridgewater, MA

Degree: High School Diploma

Studies: College

Completion Date: 05/2009

SKILLS:

• Type 50 wpm

• Microsoft Word, PowerPoint, and Excel

• Internet using Fire-fox and Explorer

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