Maintenance Customer Service

Personal Info

Name: Charles E. McFadden

Address: **** ***** *****

Charleston, SC 29406

Phone: 843-***-**** (Home)

843-***-**** (Cell)

E-mail: *********@*****.***

License & Certificates: Secret Security Clearance; Class A-CDL/w Bus endorsement

Kuwait Driver’s License

Objective

To obtain a position in which I am able to capitalize on my education, management skills and diverse experience in a challenging and rewarding atmosphere.

Summary

• Over 5 yrs Experience in Aviation maintenance, QC, and production. Tool/part-room management. Maintained 100% accountability of all tools, common and special. Maintained controlled access of the tool-room ensuring safekeeping of all property. Signed out all tools using DA Form 2062 .

• Receive, store, and issue equipment, material, supplies, or tools, and compile stock records in the warehouse, or storage yard.

• Experienced in production manufacturing environment, knows various structural assembly operations, manufacturing specifications, fastener installation and inspection duties.

• Thorough knowledge of Aviation, QC, inventory, production processes, material methods, tools and standard practices of the production trade.

• Examine stock to verify quantity or conformance to specifications. Store material in bins, on the floor, on shelves, or in containers according to identifying information.

Education

1983 Lake City High School

1983 U.S. Army Infantry

1988 U.S. Army Aviation Technician Training (UH-1H)

1991 U.S. Army Logistics Management College

1991 Methodist College – Criminal Justice/Aviation Technology

1997 Certified Driving Instructor

Experience

Nov 11 – May 12 TMDE Coordinator

ITT Exelis Supply Section, Camp Arifjan, Kuwait

Manages the TMDE calibration program. Maintains calibration records and bench stock. Receive, store and issue hand tools, machine tools, dies and equipment such as measuring devices. Track, analyze and input data into the database while ensuring all entries are the most current. Prepares equipment for shipping, prepares shipping labels, load, unload and cataloging items. Ensures RFID Tags are useable, complete and entered into the proper tracking system. On the APS-5/DTS contract supporting the retrograde (HBCT) mission.

Prepares periodic inventory or keep perpetual inventory and requisition stock as needed. Testing of all government equipment retrograded from the forward deployed sites for redistribution.

May 09 – May 11 Transportation Foreman

DynCorp Transport Section, Maboula, Kuwait

Develop and manage all ground transportation for the LOGCAP IV contract.

Supported the military air-transport mission by coordinating air/ground transportation to the flight line for soldiers going to/from Iraq, Afghanistan

and other areas of the Middle East. Directly oversees candidate selection, interview and hiring process. Writing rejection letters, preparing new hire packages as well as preparing employee orientation classes. Also, provides guidance to 50

transportation personnel. Provide transportation to all DynCorp employees to/from work, airport and other areas within in the AOR.

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Mar 06 – May 09 Tool/Parts-Room Coordinator

KBR O & M Maintenance Department, Fallujah, Iraq

Responsible for performing activities related to Maintenance Department to include but are not limited to risk identification and supervision, incident reporting and investigation. Responsible for all tools contained in the tool-room. Issued/received tools according to SOP. Maintained an updated roster of all authorized personnel, a in/out tool issue sheet and for the secure and controlled tool-room. Also, maintained a 100% accurate inventory on all equipment in the tool-room, ie: Special/Common tools. Maintain records of calibration to ensure traceability and usability. Train entry level personnel. Required to maintain/monitor all tools and parts in STEAM. Processed all department requisitions for parts and materials.

Jul 04 – Mar 06 Heavy Truck/Bus Driver

KBR Retail Fuel, Karshi-Kanabad Uzbekistan

Responsible for flight-line operations to include; aircraft refuel, maintenance, parts requisitioning, inspecting and QC procedures. Supervised 22 employees and 37 company vehicles with capacity of up to 30 tons to move materials, tools, and equipment to and from work locations in support of construction and maintenance activities and /or deliver operating materials and supplies from one warehouse to another. Also responsible for the pick-up/delivery and accountability of retail fuel. Conducted daily preventive maintenance, safety inspections and the planning of deliveries.

Jul ‘98 – Jul ‘04 Heavy Truck Driver

Broadridge Trucking, Bishopville, SC

Excellent track record of on-time deliveries, vehicle maintenance and customer service. Operates company vehicles with capacity of up to 30 tons to move materials, tools, and equipment to and from work locations in support of construction and maintenance activities and /or deliver operating materials and supplies from one warehouse to another. Also responsible for the pick-up/delivery and accountability of retail fuel. Conducted daily preventive maintenance, safety inspections and the planning of deliveries.

Mar ‘97 – Jul ‘98 Production/Maintenance Manager

Honda Corporation, Florence, SC

Responsible/accountable for day to day delivery and QC of ATV production parts. Scheduled maintenance and inspections on ATV and facility equipment. Managed and assisted in the planning of workflow and use of personnel and facilities. Provided technical guidance on the use of equipment, the upkeep of facilities and vehicle maintenance to include inventories of OVM (Operator Vehicle Maintenance Parts and Tools). Planning of all aspects of documentation related to the Health and Safety / Drivers Training Program. Implementation of safe & secure driving techniques within the company. Completing certification and re-certification of employees on all vehicles & heavy equipment including fork-lift certification.

Apr ’88 – Apr ’93 Helicopter Repairer/Crew-chief

U.S. Army, Fort Bragg, NC

Responsible for aircraft large component assembly and repairs. Duties included: Troubleshooting malfunctions in hydraulics, engines flight surfaces aircraft structure, landing gear and auxiliary power unit. Supervised the removal and installation of defective parts, accessories, components such as fasteners, couplings, fittings, actuators, gauges, fuel/oil lines and worn gaskets. Perform aircraft daily scheduled and unscheduled maintenance and inspections. Advanced knowledge of pertinent technical reference materials (maintenance and structural repair manuals and engineer drawings. Weapons specialist: responsible for inspection, issue and accountability. Door gunner.

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