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Luz Olivia Benitez

**** *** ******

Los Angeles, Ca 90023

Phone: 323-***-**** / Cell 323-***-****

E-mail: ******@*******.***

Objective_______________________________________________________________

Seeking a challenging position with the opportunity to maintain and secure a career where I can utilize my skills that I have acquired through training and education and with opportunity for professional growth and advancement within a company.

Skills

Bilingual in English / Spanish Data Entry

Microsoft Office (Word, Excel, Access, Powerpoint) Customer Service

Typing 40 wpm / 10 key Charting

Appointment Scheduling Inventory

Filing (Alphabetical/ Numerical) Mail Sorting

Experience______________________________________________________________

Law Offices of Elliott J. Wachtel Hollywood, CA 08/2009-Present

Receptionist

-Answer Phones

-Customer Service

-Appointment Scheduling

-Data Entry

-Send out Letters

-Filing

Holy Medical Center Los Angeles, CA 3/2009-4/2009

Medical Assistant (Externship)

-Provide Customer Service

-Answer phones / Patient Inquiries

-Charting/ Filing

-Appointment Scheduling

-Faxing, Copying and Data entry

-Vital signs, Venipuncture, Injections, Urinalysis, 12 Lead EKGs

-Glucometer

-Translating for the Doctor on all non English speaking Patients

Alpha Medical Management Monterey Park, CA 5/2007-12/2007

Eligibility/Capitation

-Check patients eligibility

-Double Check Authorizations

-Call Health plans regarding patients insurance information

-Check if patients were eligible for date of service

-Help prepare Capitation reports for providers

-Assist patients with any questions they might have regarding their insurance plans

-File and handle documents / other duties as assigned

Income Tax Sales Service Maywood, CA 12/2006-4/2007

Tax Preparer

-Provide exceptional customer service (via phone and interface)

-Prepare income tax returns

-Help fill out ITIN applications and submit them to IRS

-Use software to give estimates and answer questions

Vallarta Supermarkets Los Angeles, CA 8/2005-3/2006

Courtesy Clerk

-Provide exceptional customer service (via phone and interface)

-Run errands

-Bag groceries

-Check prices and help out customers with any inquiries

Solis Law Firm Los Angeles, CA 1/2005-6/2005

Receptionist/Office Clerk

-File and handle documents

-Data entry

-Customer service (via phone and interface)

-Schedule appointments

-Mail sorter

-Run errands for company / other duties as assigned

L.A.U.S.D. Los Angeles, CA 7/2004-8/2004

Office Aide

-Answer phones and take messages

-Filing (numeric and alphabetically)

-Collect and record fines

-Inventory

-Receive and check packages

-Check books out/in to staff and students

Education ______________________________________________________________

ICDC College Huntington Park, CA 4/2008-1/2009

Medical Assistant Diploma

Roosevelt High School Los Angeles, CA 2002-2006

General Education Diploma

________________________________________________________________________

References Available Upon Request

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