Personal Assistant

Joanna Griffin

**** * ******* **** #* Long Beach, Ca 90805 . 323-***-****

**************@*******.***

Objective:

An interesting position with a growing company

Experience:

Cedar Sinai Medical Center Los Angeles, CA

Department Assistant 8/2004 to 8/2011

Review medical records for accuracy and completeness, responsible for filing and retrieving medical records, welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures, schedule appointments., answer all incoming calls and route them to the appropriate staff, Collect deposits or co-pays/deductibles prior to the patient being seen, Work closely with Medical, and nursing staff to assure smooth patient flow and cut down on waiting time, Call and remind patient of his/her appointment. Follow up on "no show" patients on a daily basis.

Cedar Sinai Medical Center Los Angeles, CA

Physical Therapy Aide 7/2001 to 4/2004

Open and close medical office, prepare treatment room for patient, prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel, provides information to patients by answering questions and requests; allaying fears, Helps treat patients by applying heat packs; paraffin dips; assisting patients into whirlpool; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques, educates patients by demonstrating proper use of equipment and exercise routines, maintains safe and clean working environment by complying with procedures, rules, and regulations, maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards.

Anthony's Chiropractic Rehabilitation Center Inglewood, Ca

Department Coordinator 7/1999 to 5/2001

Medical billing, maintained time and production records, purchased and maintain inventory, provide direction and assistant to co- workers, order business cards, flyers, and pamphlets for the office, data entry, collect co pays.

Education:

1998 Washington Preparatory High Los Angeles

High school diploma

Completed General ed courses needed to graduate

1999 Pacific Trade Los Angeles

Certificate of Completion

Completed courses to graduate as a Physical Therapy Aide

2002 El Camino Community College Torrance

General Education Courses

References

Excellent professional references available upon request

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