Neethi Reddy
E-Mail: ***********@*****.***
Mobile: 310-***-****
Summary
Quality Assurance Lead, Tester and Engineer with nearly 7 years of experience in testing web, client/server, software applications. Actively participated in all stages of software development lifecycle, including business analysis.
• Experience in testing Web Applications and Windows Applications.
• Experience in Imac Browser Testing.
• Achieved complete understanding of Software Development Life Cycle (SDLC) and waterfall
Methodologies.
• Created, improved, and executed Manual and Automated test plans and test case covering End to End Business Functionality Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Database Testing, Black Box Testing, Grey Box Testing.
Automated testing experience using test tools QTP (Quick Test Pro) Win Runner and Load Runner.
• Experienced in creating and updating Test Cases and Test Scripts using Test Director, Quality Center.
• Strong working knowledge of the Software Development Life Cycle across multiple methodologies such as Waterfall and Agile.
• Participated in Defect management and Bug Reporting using bug-tracking tools like Test Director and Quality Center.
• Experience in bug tracking tools JIRA, Bugzilla, Dev Track, and Mantis.
• Experience in building &maintaining SQL, PL/SQL scripts.
• Experience in designing, developing, executing System test Case.
• Experience in Code Secure(Armorize) in Scanning and creating Reports for the files
• Knowledge in Documentation and using Adobe Captivate Tool.
• Teamed up with QA engineers and project owners to set up and evaluate milestone criteria to ensure released products/deliverables are on schedule and with high quality.
• Hands-on experience in QA testing, processes, tools, and methodologies.
Education
Bachelors in Computer Science from Jawaharlal Nehru Technological University (JNTU) India. Grad. 2001
Technical Skills
• Testing Tools: Mercury Quick Test Pro, Win Runner 7.0/6.0 and Load Runner 7.0.
• Bug Tracking Tools: Test Director, Quality Center, JIRA, Bugzilla, Dev Track tools, Mantis
• Programming in VB.NET, C, C++
• Operating Systems: Windows NT, Windows 2000, Window XP, Windows VISTA,iMac,Windows7
• Servers: MS SQL
• MS Office Tools: Word, Excel, PowerPoint, Outlook
Professional Experience
Project: Fox Websites
Client: 20th Century Fox Studios December 2010 to Present
Role: QA Lead
Description The project was Manual Website testing. Continuously monitoring and testing Fox websites (movie websites) every day and make sure everything is working fine in the website (UAT testing)
Responsibilities:
• Managed concurrent projects by leading the QA team and also worked as a Scrum Master on the projects
• Involved in scheduling, estimation, setting timeline and milestone dates
• Created master test plan, test strategy, test procedure, risk documents etc.
• Tested each and every functionality in the site including Blogs, Videos, Picture Gallery, Styles and Music Bands on all browser IE8, Windows7,iMac Windows XP/2000,Safari, Google Chrome)
• Performed Video players and video testing, also understand video transformation tools like Flash.
• Involved in all aspects of web-based applications including design, documentation, testing, deployment and maintenance.
• Track the defects using Mantis bug tracking tool.
• Developed Test Plans, test cases for negative and positive testing of the application.
• Involved in Functional Testing, Regression Testing and UAT testing on Windows XP/2000, Imac for Fox Web sites
• Identified dataflow defects, and worked with developers to fix code, or to correct design flaws as needed
• Performed backend testing by writing SQL in MS/SQL(Creating tables, Insert, Update, Primary, Foreign Key, Null Values, Joins
Environment: Windows 2000/XP, Windows 7, Mac, I pad, I phone
Testing Methodologies: SDLC (Software Development Life Cycle),WaterFall,Agile(Rally Software)
Project: EA Mobile Website. January 2010 to Dec 2010
Client: Electronic Arts Mobile, Los Angeles, CA
Role: QA Tester
Description: The project was Manual Website testing. Continuously monitoring and testing EA Mobile website updates every day and make sure user can meet the requirements in the website.
Responsibilities:
• Involved in testing the EA Mobile new website on multiple browsers( IE8, Vista, Windows XP/2000,Safari)
• Checked each and every functionality of the Website and tested the Data Flow.
• Track the defects using Bugzilla bug tracking tool.
• Interacted with developers and end users in discussing the issues.
• Developed Test Plans, test cases for negative and positive testing of the application, using Microsoft Excel sheet for new EA Mobile Website on Windows XP/2000
• Performed various testing methodologies like Functional Testing, Regression Testing, Stress testing and UAT testing on Windows XP/2000, Windows Vista for new EA Mobile website.
• Identified dataflow defects, and worked with developers to fix code, or to correct design flaws as needed
• Performed backend testing by writing SQL in MS/SQL( Basic SQL)
Environment: Windows 2000/XP, Windows Vista, Quality Center, JAVA, C++ XML
Testing Methodologies: Regression testing, Functional testing, Stress testing, Black Box
Project: EA Mobile Smartphone Mobile Application testing June 2009 to Sept 2009
Client: Electronic Arts
Role: QA Engineer
Description: The Project was based on Smartphone channel Deck Auditing. Testing the Smart Phone, Android, BlackBerry, WinCE Mobile decks for the all updates in the application and checking user purchase transaction of the particular application
Description:
• The Project was based on testing the applications on Mobile Devices.
• Written Test Cases and executed Test cases for Smartphone channel application.
• Tested the application on various Mobile Devices like SmartPhones( Black Berry), Symbian ( Nokia) Windows 7, Android Phone
• Tested the application on Apple devices ipad, iphone, iMac
• Involved in testing the Smartphone channel Mobile WAP decks (BlackBerry, WinCE,Android, Symbian)
• Tested various devices WAP decks and make sure every functionality( Images, Videos, Purchase transaction) is working fine.
• Performed regression testing on WAP applications in the Mobile.
• Administrated Jira bug tracking system so that we could track, manage and resolve ongoing coding issues; maintained release documentation notes for all project deliverables.
• Worked closely with Developers to resolve the issues
• Checked various graphics and images of the applications.
• Participate and lead QA team in release cycles, assigned task to the QA team and release report
Project: Dev Test and Dev Track Applications. Nov 2008 to Jun 2009
Client: Electronic Arts Mobile, Los Angeles CA
Role: QA Engineer
Description: The application is mainly based for the users to create bugs in the Dev Track Bug tracking tool and the developers can keep track on this issues and update in Dev Track. There will be a good interaction between Developers and testers to solve the issues.
Responsibilities:
• Involved in Manual testing the Dev Track and Dev Test Web application.
• Involved in Windows application and Web application Testing.
• Logged issues in the Dev Track Bug tracking tool.
• Involved in creating Reports in Dev Track Web and Dev Test Web which are submitted by the users.
• Worked on Client side application for Mapping the Dev Track Client side data and Web application data
• Created defects for the bugs and enhanced the productivity of the team by tracking them.
• Performed different testing methodologies like Regression, Functional and Integration to test application.
• Continuously monitored the issues and created Reports for the issue list.
Environment: Windows XP, Windows 2000, Java, Tech Excel Dev Test/ Dev Track tools
Testing Methodologies: Functional testing, Regression testing, GUI Testing, Black Box Testing.
Testing, Grey Box testing, GUI Testing, Smoke testing.
Project: Online Account Services Dec 2007 to May 2008
Client: Citi Bank Financial Services, CA
Role: QA Engineer
Description: The application is Online Account Services (OAS) system, Citi Bank internet based application that allows the cardholders to register their accounts with the OAS system and have 24-hour access to view account information, pay bills, update email and mailing addresses, change passwords and initiate balance transfers online.
Responsibilities:
• Involved in gathering business requirements, studying the application, collecting the information from developers and writing the test plan.
• Interacted with developers, Business Analysts and end-users to develop test plan.
• Created and manage test plans, test cases, including positive and negative tests (Quality Center).
• Developed test plans, test cases Using Quality Center Automated test tool for a Banking application.
• Identified defects, and worked with developers to fix code, or to correct design flaws as needed, or in some cases, clarified the testing requirements.
• Prepared pre-conditioned data for negative and positive testing of the application.
• Wrote SQL queries on databases to identify problems and report it to the appropriate development team through an online error reporting system.
• Configured Quality Center to facilitate test documentation, planning, reporting and tracking.
• In QTP used Parameterization Concept, Outputted the values using Data Table.
• Used Environment Variables for different action sheets.
• Reused the objects using Object Repository and added new objects using Step Generator.
Environment: Quality Center, QTP(Quality Center Pro),Oracle 9i, Unix, Java, Windows XP/2000, Web logic 8.1,
Project: HallMark.com Aug 2007 to Nov 2007
Client: HallMark.com, Kansas City, MO
Role: Web Tester
Description: This application was developed for online purchases for various Hall Mark products like Flowers, gifts, collectibles, greeting cards, e-cards and Hall Mark gold crown stores online services etc.
Responsibilities:
• Checked basic functionalities using Manual Testing
• Analyzed the Functional requirements.
• Worked with development team to ensure that the testing issues are resolved.
• Created automated test cases for each functionality specification for bug free performance.
• Involved in developing policies and procedures to ensure website release integrity.
• Administrated the Test Director Tool and created various projects and reports for the metrics.
• Created defects for the bugs and enhanced the productivity of the team by tracking them.
• Performed different types of Regression Testiness Unit, Build verification and Integration.
• Modularized the test cases by creating Generic Functions that deal with different sets of data.
• Generated the detailed reports of the Bugs, Pass-Fail report, Comparison Chart.
• In QTP used Standard Check Points, Bit map Checkpoints. Also used Synchronization Point.
• Used Debug mode to verify values.
• Used Regular Expression.
Environment: QTP, Test Director 8.0, Java, HTML, IE 6.0 and Windows XP.
Project: Nexchange.com
Client: Nexchange Corporation - Atlanta Apr 2006 to July 2007
Role: Quality Assurance Lead
Description: (www.nexchange.com) Nexchange Corporation is the Creator of Syndicated E-Commerce. Nexchange’s proprietary technology seamlessly integrates retailer’s stores into content websites, enabling consumers to buy from the retailers they trust without leaving the websites. Syndicated E-commerce is the ultimate e-commerce solution for content websites, because it enables them to add e-commerce without losing their visitors, or having to take on the responsibilities of homegrown retail. Nexchange’s Merchant clients extend their marketing reach via a host network of websites that reach 55% of US Internet users. Nexchange Corporation is a privately held company headquartered in Atlanta.
Responsibilities:
• Developed top-down approach Project Plan and created a detailed System Test Plan and procedures for System Testing.
• Developed test cases and test scripts using QA Organizer (WinRunner) for Functionality, Security and Regression Testing.
• Conducted Functionality, Security, Performance and Regression testing during the various phases of the development of the online store using WinRunner
• Wrote SQL Statements to extract Data from Tables to verify the output Data of the reports.
• Actively participated in enhancement meetings focused on buying Store online more intuitive and interesting.
• Responsible for weekly status updates showing the progress of the automation testing effort and open issues to be resolved.
• Interacted with developers in debugging the problems.
Environment: Windows NT, C++, ASP, Java Scripts, VB Scripts, HTML, SQL Server, WinRunner 6.01 and Test Director 7.0
Project: EDIX, St.Pete, FL Jul 2005 to Apr 2006
Client: Locknil, India.
Role: QA Engineer
Description: This is an Intranet-based healthcare application. This application mainly consists of different modules like System Admin, Scheduler, Invoices, System Log, Record Request and TRS (Time Reporting System). System Admin module takes care of the different persons those are logged in and working currently with this application and assigning the different roles.
Responsibilities:
• Responsible for Integration and Regression testing keeping the new changes in scope and old functionality.
• Involved in Manual Testing of the application
• Generated test Scripts using Load Runner.
• Inserted Ramp Up on some points.
• Performed Performance and Load testing.
• Performed System Testing, Regression Testing.
• Involved in Integration Testing and data mapping.
• Test cases defect tracking and test result reporting using Test Director.
• Analyzed Defect Reports and work closely with Application Developers for resolving the bugs.
• Editing of automated scripts by inserting logical commands to handle complicated test scenarios.
• Responsible for test documentation.
Environment: Test Director and Windows NT/2000, C++, SQL.
Project: Customer Data Maintenance Sep 2004 to Jun 2005
Client: NSIC, India
Role: Software Quality Assurance
Description: The project was developed in Visual Basic. The project helps in entering and maintaining the data of the customers for Kanbros Technologies.
Responsibilities:
• Communicated between architecture team and QA team for updates/changes.
• Developed Vu Scripts by using VuGen.
• Executed the Vu Scripts using Controller.
• In VuGen inserted various run time settings like Rendezvous Point, Synchronization Point, Logs.
• Performed Correlation.
• Conducted on going risk analysis during project.
• Responsible for creating framework to store all test cases.
• Created and wrote Test Cases.
• Performed Load Testing to find the system limits by creating multiple virtual users.
• Documented the data that is collected during the various phases of testing after running the scripts, which are prepared for testing process.
• Tested Customers Data Entry form.
• Used SQL/ PL-SQL to write queries.
Environment: C++, Test Director, Load Runner, SQL and PL/SQL, Windows 2000.
Project: Sales & Purchasing Application March 2003 to Sep 2004
Client: Info logic Systems Pvt. Ltd., India.
Role: QA Tester/Analyst
Description: This system has three main modules namely, Vehicles and Customer Details, Statement of Payments, RM Statement. These modules provide various functions and services to the Sales and Purchasing Personnel of the company and their customers. The system has a three-tier architecture, where the user interface is developed in Java and accesses the database using Web Application Server. The clients' machines and database server are all connected over a token ring network.
Responsibilities:
• Involved in Developing Project Plan and Test Plan for the system
• Preparation of project schedule using MS-Project
• Developed High Level Test Scripts using Test Director
• Recording of Test Scripts and verification of Test Reports
• Preparation of Test Incident Reports
• Performed Regression Testing and User Acceptance Testing
• Created manual scripting in few modules Using TSL (Test Script Language).
Environment: Manual Testing, Windows 98, Web Applications, Test Director,
References provided upon request.