Manager Customer
Resume:
David L. Whitson
Dallas, TX 75216
*********@****.***
*******.*******@*****.***
OBJECTIVE
Seeking a full-time position at a company where my management, supervision, interpersonal skills, and attention to detail will help the company run efficiently and ensure customers are satisfied.
SUMMARY OF QUALIFICATIONS
ｷ Over seven years’ experience in upper-level management.
ｷ Trained in rules of the Department of State Health Services Food Establishments Group.
ｷ Ability to work collaboratively as a team member in a fast-paced environment.
ｷ Proficient in cash handling and register reconciliation.
ｷ Commended for being a long-term, dedicated employee.
EXPERIENCE
Wing Stop, Dallas, TX, June 2002 to May 2011
3333 W. Camp Wisdom Road, Dallas TX 75237
104 W. Beltline Road, Suite 4, Cedar Hill TX 75104
1075 Wynnewood Village, Dallas TX 75224
Store Manager, September 2003 to May 2011
ｷ Supervised 2 to 5 employees.
ｷ Created and maintained accurate employee schedules.
ｷ Demonstrated effective customer conflict resolution skills.
ｷ Accurately handled daily cash; balanced registers.
ｷ Followed all health and safety guidelines.
ｷ Maintained inventory control.
Assistant Manager, June 2003 – September 2003
ｷ Supervised 2 to 4 employees.
ｷ Effectively resolved customer complaints utilizing excellent customer relations skills.
ｷ Opened and closed store, including set-up and maintenance.
ｷ Received and expedited customer orders.
Cook, June 2002 to June 2003
ｷ Began employment at Wingstop, Hwy. 14, Lake Charles, LA.
ｷ Received and prepared customer orders in an efficient and responsible manner.
ｷ Offered assistant manager position and relocated to Dallas.
What-a-Burger, Lake Charles, LA, May 2001 to January 2002
Cook
ｷ Prepared customer orders in an efficient and responsible manner.
ｷ Left for employment at Wingstop.
Shoney’s, Lake Charles, Sulphur, and Jennings, LA, June 1996 to August 2001
Cook
ｷ Prepared customer orders in an efficient and responsible manner.
ｷ Left employment after transfer to Jennings due to commuting distance.
EDUCATION
Started online course at Ashford University(Clinton, Iowa) on 08-17-2011 for Bachelor degree in Business Information Systems.
Northwest Missouri Community College
Associate Degree, Drafting, 1994, Dean’s List for four semesters
Attended McNeese State University, Lake Charles, LA
Attended Southeastern Louisiana University, Hammond, LA
Sulphur High School, Sulphur, LA, Graduated
REFERENCES
Ms. Audrey Coleman, Former Supervisor, Wing Stop, 469-***-****
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