Administrative Assistant Customer Service
Resume:
Andrea Constantino
Attleboro, MA *2703
******************@*****.***
Objective: To obtain an administrative assistant position in which I can utilize my interpersonal and organizational skills.
Skills:
• Exceptional communication skills demonstrated through extensive customer service, answering multiple phone lines, preparing reports and achieving positive interaction with individuals at all levels
• Expertise in recordkeeping, scheduling, researching and planning to ensure productive operations
• Proven ability to perform in fast paced environments
• Proficient in payroll, accounting, and scheduling computer programs
Education:
Bristol Community College, currently enrolled
Certificate of Achievement in Office Support/Administrative Assistant
Bridgewater State College, 2008
Bachelor of Science in Business Management, concentration in Human Resources
Employment History:
Lords and Ladys, North Attleboro MA
Receptionist
October 2011-present
• Answer all incoming phone calls, greet clients and assist clients in cashing out
• Establish, update and maintain client records
• Maintain accounts payable records for incoming shipment of product
• Schedule and coordinate all appointments and manage salon calendar
Cache, Providence RI
Assistant Manager
October 2008-present
• Supervise team in meeting sales goals at a $1.5 million Leadership Priority location, achieving comp sales of +7.1% for 2011
• Maintain proper inventory levels through recordkeeping accuracy and conducting physical inventories, successfully maintaining shrink at a 1.33%
• Order store supplies staying within allocated expense budget
• Schedule and coordinate client events and personal shopping appointments
• Recruit, hire and train new associates and managers. Successfully recruited and hired 2 management candidates and developed 2 associates into management positions.
• Implement visual merchandising directives
• Manage payroll and scheduling, maintaining payroll variance within 1% of allocated hours
• Collaborate with buyers on issues concerning product allocation, quality and design
• Responsible for all aspects of Human Resources Management within the store including new hire orientation, payroll, benefits disbursement, labor law compliance etc.
Origins, Providence RI
Assistant Manager
July 2006- October 2008
• Order supplies staying within allocated expense budget
• Supervise team in meeting sales goals at a $1 million location
• Conceptualize, plan and execute special events
• Maintain client records and coordinate appointments
• Implement visual merchandising directives
Robert Allen, Mansfield MA
Temporary assignments, June 2000-July 2006
Office Clerk
• Filing and records maintenance in accounts payable/receivable departments
• Data entry
• Answering multiple phone lines and directing incoming calls to appropriate member of personnel
• Coordinate inter-department correspondence
References:
Reference will be provided upon request.
Contact this candidate