Purchasing, Expediting, Customer Service Supervisor

SUSAN R. SCHONER

**** ******** **.

Huntington Beach, Ca 92646

714-***-**** E-mail: ********@*****.***

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QUALIFICATIONS:

 Goal Oriented

 Self-motivated

 Detail Oriented

 Flexible

 Computer Proficient in Excel, MS word and Great Planes purchasing program

 Inventory Control

 Order processing and follow up

 Credit Management

 Worked within time constraints

 Customer Service Supervision

 Teamwork Oriented

 Ability to work on multiple projects

 Dedicated

 Hard Working

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Employment:

Design Tec Inc.: Expediting, Project Management

April 1995-February 2008

Part of a four-member design team. Responsible for generating budgets for projects and making sure designer adheres to it.

Orchestrate bids for trucking, wallpaper, drapery and bedding. Purchase all furniture, accessories, art and fabric for all projects. Worked with Drapery and Sewing Workrooms from fabrication to delivery to jobsite. Responsible for all problems solving with workrooms and trucking companies. Worked closely with accounting department to resolve invoicing issues with manufacturers. Set up new vendors for purchasing products. Created a master vendor phone book on computer for all employees to use. Worked closely with all team members to

ensure successful execution of jobs from beginning to end. Provided monthly budgets to the President to ensure we are staying within budget costs. Assisted designers on installation of all projects.

Acoustical Material Services: Inside Sales, Purchasing, Customer Service Supervisor,

Inventory Management.

5 Store Chain, Distributor

September 1993- January 1995

Marketed product at Architectural and Contractor level. Preformed inside sales. Technical support for all sales personnel and contractors. Purchased and also controlled order processing for over 300 contractors for all locations. Provided price quotes to all contractors for products needed prior to bidding stage. Monitored inventory levels of stock items and replenished stock as necessary. Coordinated and monitored all deliveries from manufacturers to outlet locations and jobsites. Main source of correspondence between manufacturers and contractors. Worked directly with contractors regarding credit, collections and lien requirements.

Sto Industries: Credit Specialist and Order Processing Manufacturer, Territory

California, Hawaii and Pacific Rim

June 1989 – September 1993

Preformed all aspects of Credit and Collections. Controlled all order processing. Monitored and maintained inventory. Coordinated and monitored all deliveries from manufacturer to jobsite. Marketed product at Architectural and Contractor level. Resolved quality problems with contractors. Created a spreadsheet on Lotus to monitor orders and monthly sales for entire territory. Developed the order log system,

which is now used nationwide.

Al’s Garage: Retail Buyer

A division of At Ease, 8 store retail chain

January 1989-June 1989

Purchase Men’s fashions including up scale Sportswear and Beach Apparel. Attended local markets and trade shows to purchase for all stores. Worked closely with vendors and negotiated purchase price and CO-OP. Determined price strategy and mark up. Used a

computer for all operations of purchasing. Supervised product presentation and displays for all stores. Designed advertising campaigns for promotions in newspapers. Managed all sales personnel.

Pat’s Ski and Sport, Retail Buyer

7 Store retail chain

February 1987-January 1989

Purchased Men’s and Ladies Active Sportswear which included Swimwear, Beach Apparel, Tennis wear, Athletic Apparel, Outerwear

and accent accessories for all categories. Attended local markets and trade Shows to purchase for all stores. Worked closely with vendors and negotiated purchase price and CO-OP. Determined price strategy and mark-up. Wrote financial plans for all categories of purchasing. Supervised all merchandising and displays for all stores. Computer operations to control inventory and Sales. Designed advertising

campaigns for promotions in newspapers.

Chick’s Sporting Goods,

Assistant Department Head

4 Store retail chain

February 1986-February 1987

Worked in the Men’s and Ladies Active wear Department. Managed other sales persons. Design and merchandised store displays for

these departments. Purchased according to basic stock levels. Presented merchandise to customers on the retail floor.

Oshman’s Sporting Goods, Assistant Buyer, Design of private label active wear

70 Store retail chain

July 1979-February 1986

Began in the accounting department, moved to buyer support, promoted to buyer distributor, promoted to Assistant buyer of the ladies Active wear Department. Held this position for three years. Purchased Ladies Promotional separates, designed and marketed private label lines for this category. Worked closely with vendors and negotiated purchase price and CO-OP. Distributed all merchandise for this department to all 70 stores based on sales volume per store. Made seasonal presentations to sales managers during sales meetings.

Coordinated all deliveries to distribution center.

EDUCATION:

Orange Coast College

General Education with emphasis in Fashion Merchandising

University High School Graduate, Irvine

REFERENCES: Available upon Request as well as Letter of recommendation.

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