Mary E. Meacher, CISA, Green Belt

*** *** ***** ****,

Mason, New Hampshire 03048

518-***-****

m5x69d@r.postjobfree.com

Security Compliance/Business Process Analyst/

Technical Writer

SKILL HIGHLIGHTS

Methods:

CISA skills, IT Infrastructure Library, (ITIL), Control Objectives for Information and related Technology, (COBIT), Capability Maturity Model, (CMM), ISO 2000, several types of software development life-cycle methods, including rapid and waterfall model, PMI, Green Belt Certified.

Technical Experiences:

Over 15 years of progressive security assessment, business process analysis, and technical documentation experience in several large-scale open system server environments, coupled with over 15 years experience in several mainframe and mid-range server environments, including IBM and Unisys. Highly skilled in risk assessment and compliance, reviewing operational and business practices using architectural, technical, and analytical expertise to evaluate and identify effectiveness and needs for security issues, business process, and procedural changes.

Applications:

Archer Risk and Compliance Application, Microsoft Office Suite, Microsoft Project, Microsoft Access, Microsoft Publisher, Visio Professional, FrameMaker, HTML, DHTML, Notepad, Microsoft FrontPage, HiSoftware's ACC Verify, Microsoft Visual Interdev 6.0, FrameMaker, DreamWeaver, PhotoShop, Adobe Acrobat Pro, SnagIt Professional, PaintShopPro8, VI Editor, Cognos, Mercury Time Management component, Facets security interface.

Professional Skills:

• Develop IT auditing programs to assess controls and assure compliance.

• Excellent project planning and management skills.

• Proven communication skills, including stand-up training, oral presentations, one-on-one communication, various forms of documentation including training and user manuals, white papers, diagrams, online documentation including website development using tools and languages, PowerPoint demonstrations, etc.

• Examine the business and technical processes in both public, private, service delivery and insurance organizations to assess and identify redundancies and opportunities for eliminating unnecessary steps.

• Assess and document current business processes and identify where improvements should be made.

PROFESSIONAL EXPERIENCE

MetLife 04/2011 – Present

IT Risk Assessment Project Coordinator

Manager of off-shore Application Risk Assessment and Compliance team. Responsible for over 2500 MetLife vendors’ in-house applications across Japan, Western and Eastern Europe, Latin American, Southeast Asia, and Mideast. Includes application security compliance, penetration testing, physical security, and approving compliance and compensating controls. Documentation and management of all information and schedules.

Knolls Atomic Power Laboratory 08/2010 – 04/2011

Primary project manager and technical editor for large documentation library and change packages to be implemented for end-user. Several change packages being implemented simultaneously. Skills used include IT background, project management, interpersonal communication, written and online documentation, security.

CDPHP 07/2008 – 09/2009

IT Auditor

Designed and implemented IT system reviews for implementation project of FACETS, a new claims processing system. Audits include; all small and mi-range servers relevant to the implementation, data warehouse and data administration. Created articles, training guides, and stand-up training documentation for various in-house communications. Performed stand-up training for new employees. Identified need and documented, edited, and communicated security policies to be implemented by the ISO. Managed and administered policies on Intranet site.

• Increased communication from the Information Security Office to the staff of CDPHP by 75% by developing and implementing several different communication vehicles and areas of interest.

• Identified potential dangerous security risks within the Facets/Cognos security sign-on.

• Identified several missing security policies and implemented and communicated them to CDPHP employees.

State of New York Data Center 12/2002 – 07/2008

Business Process Analyst and Technical Documentation Specialist

Project Manager for NYS OFT department Build 18 project of the State critical OCFS application. Included installation and configuration of 73 new blade servers, 100 Citrix servers, and 2 new Unix database servers, as well as migration of legacy applications without downtime. Assessed and documented existing business processes, identified needed improvements, unnecessary steps. Developed and maintained intranet web site of policies, procedures, and other technical documentation for OFT. Development of training classes for both Open Systems and Mainframe environments in Enterprise Help Desk Procedures, Automated Work Request Process, Change Control Process, and Change Risk Process.

• Reduced time inefficiencies and decreased time for start-up of new employees by 50% by identifying need for automated process for communicating needs for applications, security, etc.

• Increased efficiency of employees by developing monthly training sessions for new applications.

• Assisted in the first documentation of infrastructure network design for IATS organization.

First Health Service, Richmond, VA 11/2000 – 10/2002

Manager, Technical Architecture

Managed, mentored, and develop architecture staff. Discerned and develop high-level strategies and business drivers of the organization. Developed and facilitated organizational structure for aligning technology decisions to business needs. Developed, communicated, and drove Enterprise-wide Technical Architecture governance within organization. Chaired and facilitated Architecture Review Board. Project Manager for selection and implementation of an Enterprise Application Integration tool. Developed and participated in a Change Control Board. Researched and evaluate industry trends, emerging technologies and standards and apply to the current architecture when necessary.

• Instrumental in company reaching CMM Level 2.

• Restructured IT business organization allowing 100 percent of IT decisions to be made based on business needs.

• Reduced IT errors by nearly 45 percent the first year, by introducing and participating in Change Control Board.

Reynolds Metals Co. Richmond, VA 5/1997 - 11/2000

Senior Planning Analyst

Project Manager/Team Leader

Development and implementation of three-year, ongoing plan for Technical Architecture, Component Architecture and EWTA communications teams, leading several satellite projects to successful completion. Led all aspects of IT Policy and Standards Team, ERP Corporate Communications Team, and Electronic Data Retention team.

Planning Manager for ERP and Enterprise-Wide Technical Architecture (EWTA)

Assisted in implementation and strategy for transition of Alcoa/Reynolds corporate global IT departments. Developed, wrote, edited and published IT policies and procedures.

• Increased compliance to IT and Security policies by 80% through development of communication plans and internal website.

• Created and presented corporate communication strategy for ERP implementation to CEO and Senior Staff.

• Planned, developed and implemented the first Enterprise-wide Technical Architecture Web Site.

EDUCATION

1/1981, University of New York at Albany US-NY-Albany

Bachelor's Degree

Completed two years towards Master's Degree at same school

Certified Information Systems Auditor from ISACA

Seminars: COBIT (Control Objectives for Information and related Technology) American Strategic Management Institute, Introduction to ERP strategies, MetaGroup, Enterprise Architecture Immersion Training, MetaGroup, Project Management for the IT/IS Professional, PMI, Virginia Chapter, Advanced Project Management for the IT/IS Professional, PMI, Virginia Chapter.

KEY WORDS

IT Risk, IT Compliance, Business Analyst, Technical Writer, Documentation Specialist, COBIT, ITIL, SDLC, Project Management, IT Auditor, CISA, ISO 9000, CMM, enterprise architecture, planning manager.

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