Melissa Macavoy-Resume

Resume

MELISSA MACAVOY

PERSONAL DATA

**** Westlawn Ave, Apt. 154 Los Angeles, California 90066

Cell Phone: 305-***-****

E-mail: *************@*******.***

OBJECTIVE

To gain experience working in customer service for luxury hotels. I am ultimately seeking a supervisory position where I can enhance my professional skills in the hospitality field.

EDUCATIONAL BACKGROUND

1989 – 2000 Completed Studies Elementary and High School “Santa Ursula” Lima Perú.

2001 – 2004 Graduate of Hospitality Management from the Center of San Martin De Porres University – Lima, Peru.

SKILLS

•Knowledge of the Fidelio Hotel System and Opera 4.0 Hotel System; Proficient with Microsoft Office.

•Excellent organizational, research, analytical, and creative ability. Able to multitask efficiently, strong communication skills, and very detail oriented.

LANGUAGES

Native Language: Spanish

English, Advanced Level (Britanico Institute Lima Peru).

German, Intermediate Level

WORK EXPERIENCE

11/2006 - 04/2008 •The Ritz Carlton, South Beach full time employee, call center and front desk agent

09/2005 - 04/2006 •The Ritz Carlton, South Beach internship in rooms division and food and beverage.

09/2004 - 01/2005 •Starbucks cashier and barista. Lima, Peru

REFERENCES

Marie Rousseau

Human Resources Manager The Ritz Carlton, South Beach Miami

(786) 276 - 4169

Tina Mysliwetz

Front Desk Manager The Ritz Carlton, South Beach Miami 786-***-****

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