Lois Ann Medina, *** Woodpark Way, Oceanside, CA., 92058, 760-***-****, ****.*******@*****.***. OBJECTIVE:To obtain a position that will allow me to use my strengths, utilize my abilities, and will allow me to obtain more experiences. SKILLS AND QUALIFICATIONS:Over three years of providing quality, caring service, Work well within a team environment can also work alone or with little to no supervision, Handle stressful situations with a calm demeanor, Willingness to adapt to change, Positive about accepting and receving feedback, Good organizational skills a self-motivator, reliable, and prompt, Have a cheerful outlook on life with a positive attitude. EMPLOYMENT:Serenity House, Councilmember/Volunteer, Escondido, CA., 2009-2010, Answered phones and took messages, Maintained paper work keeping it in order and filed, Helped clients with issues and resolved difficult situations, Responded to emergencies by contacting appropriate staff. Salvation Army, Team Member/Volunteer, Escondido, CA., 2009-2010, Be a friendly face to ease client discomfort and provided assistance as needed, Helped the regular homeless clients sign in to their assigned location, Prompt with assigned attendance and duties, Worked as a team member to ensure the safety of staff and clients. Charles Shields, Personal Caregiver, Oceanside, CA., 2006-2008, Performed housekeeping duties, Provided hygiene care, Organized business affairs. EDUCATION:San Marcos High, San Marcos, CA., High School Diploma