Sales Customer Service

Nick Muscio

** ******* **** ********, ** *****

908-***-****

E-mail: *******@*****.***

Major GPA: 3.62 Overall GPA: 3.37

OBJECTIVE

To obtain a position in your organization, where I will put my deep commitment and excellent interpersonal skills, to deal with potential and current customers. I will use my past experience with the Double A affiliate of the New York Yankees to help achieve any objectives and goals that are set for me. Being a highly motivated individual, I want to be apart of a growing company where I can grow with the company.

EDUCATION

East Stroudsburg University, East Stroudsburg PA

• Major - B.S., Sport Management

• Minor - Business Management

EXPERIENCE

Trenton Thunder (AA Affiliate NY Yankees) (May 2011-August 2011)

Front Office Internship

• Ticket sales

• Made cold sales calls for single game tickets offers during organized call blocks

• Made sales during the games for different activities and promotions

• Assisted in the ticket office

• Gameday operations/ usher

• Marketed games and special events at Waterfront Park

• Assisted in office projects in various departments

• Participated in training sessions for group, inside and corporate sales

East Stroudsburg University Athletic Events Management (September 2010-February 2011)

Events Management

• Selling tickets, programs, concessions and fundraisers at games

• Worked all home athletic events for the university

• Prepared the stadium for the events

• Worked with officials doing scoreboard

Glenwood Country Club Old Bridge NJ (Golf season 2008, 2009)

Club Assistant

• Assisted in running golf outings

• Made calls to any interested golfer about joining the club

• Promoted the club and anyone who was a sponsor during outings

Wawa Convenience Store Monroe NJ (June 2006 – February 2008; May 2010-August 2010)

Cashier

• Ran cash register

SKILLS

• Experience with ticket sales and cold calls

• Experience working in sports

• Experience in customer service

• Experience working in an office

• Experience handling money

• Computer Experience: MS Word, Excel, PowerPoint

• Dedicated and motivated

ACTIVITIES / ACHIEVEMENTS

• East Stroudsburg Sport Management Club

• Years on athletic teams

• Elected team captain for football team

• Deans list for three semesters

REFERENCES AVAILABLE UPON REQUEST

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