Manager Quality
Resume:
Christopher Henson
**********@*****.***
Professional Profile
A professional with over 20 years of successful accomplishments in a competitive electronics and mechanical manufacturing environment. A leader with the ability to handle full departmental responsibilities including staffing, scheduling, planning, budgets, and overall teamwork. My reputation is of one who delivers and is driven to achieve one hundred percent customer satisfaction.
Strengths
• Focus
• Leadership
• AS 9100
• Listening
• Persuasion
• IPC 610 Class 3
• Analytical
• IPC 620
• LEAN Process Improvements
• 6 Sigma Green Belt
• ISO 9001
• 5S Implementation
• Change Management
• ANSI-J-STD-001
Professional Experience
Gardner Denver - Monroe, La. & Ft. Worth, Tx. Pump and Compressor Manufacturer 2011 – Present
Production Supervisor III
• Senior supervisor overseeing all operations on second shift including assembly, machine shop, quality and materials.
• Interface with other departments and shifts to insure a successful second shift operation
• Conduct staff selection, training, scheduling, mentoring and coaching
• Monitor cell performance making necessary adjustments to achieve expected productivity goals
• Conduct investigations on internal and external customer complaints
• Oversee the completion of weekly performance reviews of assembly personnel by other supervisors
• Proactively supervise safety, including accident investigation and follow up, departmental inspections, employee training, and safety rule enforcement
• Directly and indirectly supervise up to 100 people
UEC Electronics – Hanahan, SC, Contract Electronic Manufacturer 2010 – 2011 Product Supervisor
• Owner of the company’s manufacturing process and procedures
• Owner of in-process data collection, analysis and presentation
• Owner of production tool selection and qualification
• Provide support to daily quote activities
• Provide direction to the Manufacturing Team Leads
• Provide direction and support on 5S, LEAN, and 6 Sigma projects
LaBarge Inc. - Houston, Tx, Contract Electronic Manufacturer 2004 – 2009 Production Manager – (2006 – 2009)
• Manage up to 100 employees on two shifts in multiple departments including Production, Facility Maintenance and Test.
• Oversee the development, implementation, and maintenance of a training and development plan increasing individual productivity by 42K per year.
• Participate as a core team member for product development, manufacturability, testability and transition to manufacturing ensuring that documents, tooling, equipment and processes are in place to produce a product safely, with quality and on time. This cut 1st article cycle time by 54%.
• Established a VMI program for shop supplies decreasing stocked supplies by 180K.
• Increased staff utilization by 14% on a monthly average.
• Increased staff efficiency to meet incentive levels 75% of time versus 25% of time.
• Deployed a database for capturing test failure data for analysis and aid in reducing repair time from 15 days on average to 4 days.
• Selected and deployed a database for tracking equipment calibration, repair and maintenance. This allowed for preventative measures to be developed decreasing downtime and increasing overall cycle time
• Conducted a complete facility remodel including equipment selection, electrical, plumbing, workspaces, seating, ceilings, structural, landscaping, signage, data cabling, alarm system, tooling, floor coatings, lighting and HVAC. This was achieved without missing any scheduled shipments and within budget.
• Managed and communicated increases and decreases in headcount including final layoff of 68 employees
Quality Manager-(2005 – 2006)
• Manager of 17 employees covering quality inspection, quality engineering, safety, production test, production repair, production test engineering, and customer returns.
• Quality management representative for ISO 9001:2000 program.
• Developed and executed a plan for quality turn-around including a recertification audit.
• Wrote processes, procedures and managed the deployment of a repair group decreasing customer returns turnaround from an average of 130 days to an average of 10 days increasing company profit margin from 35% loss to a 24% gain.
• Trained staff on inspection techniques and time management reducing cost of inspections by 50%.
• Developed safety program including training, reporting of incidents, and a safety manual.
Project Engineer- (2004 – 2005)
• Project Management and Engineering on new products
• Procedure and process development to increase quality, through put and increase margins
• Design and field test of a Gas Lift Valve calibration system
• Key member of safety team
Schlumberger – Houston, Tx, Oilfield Services Provider 2001 – 2004 Senior Development Technician
• R&D duties on a multi-year technology transfer effort from vendors’ location to a new facility oversees
• Document Processes and procedures
• Electrical and mechanical qualification testing
• Safety Officer for the group
LaBarge Inc. - Houston, Tx, Contract Electronic Manufacturer 1999 – 2001
Special Project Representative
• Full project responsibility including quality, delivery, customer, sales, financial, training, and facility layout.
• Work close with sales group on new customer development
• Conduct project meetings with internal and external customer
Schlumberger – Houston, Tx, Oilfield Services Provider 1996 – 1999 Development Technician
• Troubleshooting of Electrical and Mechanical issues
• Component selection and qualification
• Write and conduct test plans
• Develop assembly documentation
• Supervise assemblers on new product builds
Education
1995- ASEET, ITT Technical Institute
2001-2004 Various Project Management classes, PMI
2002- Designing high pressure oxygen systems, ASTM
2005- ISO 9001:2000 Lead Auditor training
2003- Introduction to Pro E, PTC
2008- Finance for Non-financial People, Pryor Seminars
2008- 6 Sigma Green Belt, Six Sigma US
2009- Employment Law Update, Pryor Seminars
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