Project Manager Management
Resume:
Regie Estelle
Chelsea, AL 35043
PROFESSIONAL SUMMARY:
•Project Manager with 10 years of proven track record experience in SDLC management.
•Results driven project manager with an outstanding record of delivering complex technology and integration projects on time and within budget.
•Managed and implemented cross functional programs and projects in a matrix environment.
•Devoted, self -motivated achiever who is committed to exceeding goals and adept at juggling multiple tasks in a high pressured environment.
TECHNICAL SKILLS:
•Release Management, Risk Management, Vendor Management
•SDLC, Requirements, Testing
•Forecasting, Budgets, Financials
•MS Office Suite
PROFESSIONAL EXPERIENCE:
Colonial Bank/BB&T June 2006-October 2010
IT Project/Procurement Manager
•Managed project resources, progress, budgets, and project timelines to ensure project deliverables were completed on time and within budget.
•Managed multiple projects simultaneously with various stakeholders, vendors, clients, costs, timelines, and requirements.
•Responsible for providing project workload estimates, tracking and reporting project progress, ensuring the development of requirements based on customer need and managing the project's risks, incorporating the system requirements based on customer need, managing to the project’s defined overall budget and financial reporting.
•Provided technical assistance and issue resolution for various stakeholders and act as a liaison between the development teams and the client organizations.
•Worked closely with senior business managers to ensure their assigned projects are meeting business objectives.
•Defined, planned, and successfully managed various technical projects that included both infrastructure and application development and deployment.
•Utilized risk management to control and manage resource constraints, time, and cost to provide quality and successful outcomes.
•Responsible for budgeting, forecasting, contract negotiations, strategic planning, tracking and risk management.
•Developed specifications, review proposals, and perform follow-up procedures to ensure delivery of goods under contract terms
•Handled purchasing, facility requirements and coordination of IT related equipment for branch and back office startups, installations, relocations, modifications and new bank acquisition conversions
•Responsible for monitoring daily work assignments of procurement staff, employee training, budgeting, conducting performance reviews and leading, planning and conducting projects
•Managed, planned and prioritized the procurement process for goods through contracting services, technology deployment, and communication
•Proven experience managing interactions involving suppliers, customers, and the overall needs of the enterprise to ensure SLA requirements are met on a constant basis
•Evaluated and implement improvement solutions for services
•Interfaced with multiple layers of management up to executive level for procurement requirements
HealthSouth Corporation June 1999 - May2006
IT Project Manager
•Monitored contracts with vendors to guarantee proper compliance.
•Generated and distributed reports to upper management to ensure efficiency of department.
•Tested new software packages before user rollout.
•Responsible for managing end to end complex projects.
•Provided leadership and guidance in all phases of IT project development and execution from initial concept through to completion.
•Managed available development resources, planning and controlling activities, defining inputs and deliverables, support of process management activities and change management activities.
•Responsible for tracking budget, quality gate management and on-time delivery.
•Managed cross-functional teams, creating project plans and developing high level project milestones, risk management, developing and negotiating project exception schedules, creating and executing communication plans, identifying, tracking and resolving issues, gathering and integrating User Requirements into system requirements documents and conducting various document inspections at each phase of the project.
•Replaced all hardware and infrastructure in 175 Surgery centers located across the country conversion included replacement of: desktops, switches, routers, circuit upgrade, DSL failover, modems and conversion to Citrix environment.
•Successfully deployed 3000+ tablet computers and infrastructure systems in 825 outpatient medical facilities located throughout the country that produced operational improvements, increased employee retention and enhanced profitability.
•Provided hardware and software support for all HealthSouth facilities and corporate users via phone and on-site visits.
•Managed project resources, progress, completion timeframes and budget of $5 Million while exceeding key operational performance targets.
•Maintained and documented all work breakdown structures for project.
•Conducted weekly staff meetings and distributed meeting minutes to all attendees.
•Responsible for all project status updates to executive level management.
•Managed project resources, progress, completion timeframes and budget of $12 million while exceeding key operational performance targets.
•Defined and directed all project goals, objectives, critical success factors, milestones and effectively managed risks.
•Responsible for updating and maintaining all project documentation as needed.
•Developed aggressive cost-cutting project plan that slashed project completion 15 months and $1million below budget for 17,000 employees in $2-billion Outpatient division.
BellSouth Mobility March 1997 – July 1998
Customer Operations Assistant Manager
•Facilitated tours for outside vendors on company’s cellular operations.
•Maintained records of all cellular equipment in conjunction with manufacturer.
•Served on various focus groups to improve internal communication, morale, and customer satisfaction between operations and BellSouth Mobility network organization.
•Resolved escalated customer problems pertaining to billing issues, trouble shoot new and used equipment.
EDUCATION/TRAINING:
Bachelor of Science, Business Operations Management
DeVry Institute of Technology, Atlanta, Georgia 1996
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