Admin/Clerical

OBJECTIVE: The opportunity to contribute to the organization and to advancement through hard work.

SKILLS: Microsoft Window XP, Word Processor, Word Perfect, Microsoft Excel and Lotus, MS-DOS-Data Base, clerk Typist,Receptionist, Secretary and Public Relations, Counseling, Mentor and Communications, Office Manager and Instructor, Power Point.

Work History

The America Red Cross (Laid Off) Nov. 2004 - Aug-2010

Donor Management Center, Blood Services-Penn-Jersey Region

Philadelphia, PA 191***-****

Record Revolution Specialist/Verifications: Nov. 2006 - Nov. 2009

Working on system called Soundex, Reviewing large amount of donor records, for duplicates in social security, names, MI, or Suffix, Sex, Regions and donor ID, in second or first review of information’s. Verification of Batch #, Regions ID, Last and First Name, Address and Phone, as well as, city and state, zip code, home and business numbers.

Tele-Recruiter: Feb 2004 -Nov. 2006

Telephone prospective donors and secure specific donation appointments. In addition, maintain accurate reports on telephone activity. Deal with customer inquiries and objections to the satisfaction of donors. Also, maintain quality and high professional contact with each blood donors.

City of Philadelphia, Personnel Department Philadelphia, PA (Part Time-) Mar. 1995 - 2007

Monitor /Test Examiner:

National Allied Bureau, Inc. Philadelphia, PA Oct. 2002 - Feb 2004

Administrative Assistant: Started as Receptionist. Supervisor 5 – 9 night staff.

Community Council MH/MR, Inc. Philadelphia, PA (Laid Off) Nov. 1999 - May 2002

Assistant Secretary/Personnel Assistant:

The Private Industry Council of Philadelphia, Inc. Philadelphia, PA (Temp- Position) 1995 - 1998

Instructor: Adult evening classes. Teaching Basic Microsoft Word and Intermediate.

U.S. Army Community Services, Fort Gordon, GA 1990 - 1992

Office Manager / Receptionist /Secretary:

EDUCATION: Simon Gratz High School, Philadelphia, PA., Child Care/Nursing Diploma: Community College of Philadelphia, PA: Business Secretary, The Private Industry Council of Philadelphia, Inc, Philadelphia, PA

CERTIFICATIONS, U.S. Army Information Receptionist /Customer Service (I Guarantee It) 1988 – 1992 and 1988 – 1991. Certificate of Commendation -1991, U.S. Army Community Services Programs 1990 – 1992, U.S. Army Emergency Relief, and Family Advocacy Programs. U.S. Army Family Outreach Programs and SWAP. U.S. Army Relocation Service, Consumer Affairs, Employment Assistance Programs. Assistance Shop. Volunteer Program for the American Red Cross (Certificate of Commendation) 1991- 1992.

References:

Ms. Margaret McGrory H: 215-***-****

W: 215-***-****

Ms. Gloria Mills

487 King Ave., #4

Collingswood, NJ 08108 H: 856-***-****

Mrs. Roslyn Christian

877 N. 47th Street

Philadelphia, PA 19139 H: 215-***-****

SALARY: REQUIREMENTS: OPEN

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