Administrative Assistant

**** ***** **. ** *** ***

Washington, DC *****

House: 202/758-8822

**.*******@*****.***

Summary of Qualifications

• Certification Medical Office Specialist

• Flexible team player having the ability to effectively prioritize and manage multiple concurrent projects

• Goal orientated professional with excellent interpersonal and communication skills

• Proficient in Microsoft Office Suite

• Innovative problem-solver who excels at building trusting relationships with customers and colleagues

• Organizational skills and customer service orientation

Experience Highlights

Administrative Support

• Operated office machines such as typewriter, adding, calculating and duplicating machines

• Answered correspondence, routed incoming mail and prepared outgoing mail

• Standardized filing and protected and retrieved records, reports and other information contained on paper,

microfilms and computer program

• Organized, consolidated and analyzed information in oral and written form for

presentation in team meetings

• Implemented all company policies and regulations

• Adhered to proper custody, reconciliation, transfer, and disposal protocols for customers tax information

• Maintained logs and records required to indicate duty times, occurrences, actions taken, observations made, and other relevant information

• Prepared and submitted reports as required

Client Services

• Assisted with parking control and vehicle/pedestrian security

• Assisted in maintaining perimeter and crowd control in areas of crimes, emergencies, and special activities

• Adhere to standards of conduct that include professionalism, self control, poise, and an even temperament at all times that will reflect positively on my employer and myself

• Manage and update client files with complete information

• Correspond with clients to resolve their problems

• Provide complete information about the products or services to clients

• Performed front office reception, greeting clients, answering phone calls, providing information and making appropriate referrals

Security

• Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensured security of doors, windows, and gates

• Verified identification of all personnel entering installation and visitors identifications against access rosters

• Immediately reported illegal acts and incidents, attempts of unauthorized entry and all suspicious or unusual activities

• Called police and fire department when there where cases of emergencies, such as fire or presence of unauthorized persons

• Complied with special Guard post requirements

• Answer alarms and investigated disturbances

• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas

• Warned personnel of rule infractions, violations, apprehend and evict violators from premises, using force when necessary

• Wrote daily activity reports and irregularities such as equipment or property damage, theft, presence of unauthorized persons and unusual occurrences

Employment History

Special Police Officer, ALLIED BARTON SECURITY INC, Arlington, VA

December 2008 – March 2009

Special Police Officer, HAWK ONE SECURITY, Washington, DC

April 2007 – July 2008

Security Officer, SECURITAS SECURITY INC, Washington, DC

April 2006 – April 2007

Customer services Rep, Jackson Hewitt, Washington, DC

Education and Training

SANZ SCHOOL, Medical Office Specialist Certificate, WASHINGTON, DC 2010 GPA: 3.62

CENTRAL SENIOR HIGH SCHOOL, CAPITOL HEIGHTS, MD Diploma, 2001

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