Customer Service Rep.
Resume:

Kerri L. Blair
Memphis, Tennessee 38118
******@***.***
OBJECTIVE:
To gain an entry level position which offers professional growth and a chance for advancement within the company I represent. Utilizing my in-depth customer service skills I plan to enhance the productivity of the company.
EMPLOYMENT HISTORY:
Customer Service Representative
SITEL Memphis, Tennessee
Answering inbound calls
Assist customers in finding a prescription drug plan that meets their needs
Provide complete customer service
Church Secretary
Resurrection Community Church Memphis, Tennessee
Assist Minister’s when needed
Answer multi-lined phones
Take accurate messages
Incoming, outgoing, and distributing mail
Create, organize and print weekly programs
Order supplies
Make weekly announcements
Accounts payable/receivable
Assist daycare with all clerical task
Director
Resurrection Community Daycare Memphis, Tennessee
Oversee all areas of the center
Payroll
Interview, hire, train, evaluate, and terminate employees
Perform evaluations on the students
Keep accurate attendance files of students and staff
Ensure all government, state and federal rules and regulations were adhered to
Correctly complete and submit EAV forms
Planned curriculum
Planned weekly menu’s
Planned field trips
Monitor classrooms and busses
Provide a safe and effective environment in which children could learn the basic educational and social skills needed to entry kindergarten
Receptionist
Riverview Kansas Day School Memphis, Tennessee
Greet visitors, parents, and students
Answer multi-lined phones
Process applications
Monitor classrooms and busses
Assist all office staff
Assist other staff when necessary
Office Manager
Mid City Car Care Center Memphis, Tennessee
Purchase and selling cars
Accounts payable/receivable
Collections
Ordering parts and supplies
Payroll
EDUCATION:
1989-1991 Hillcrest High School Memphis, Tennessee
Diploma Received
2006- Present Vatterrott College Memphis, Tennessee
Presently enrolled
MEMBERSHIPS AND AFFILIATIONS
Proud member of Ruff Ryder’s Lifestyles
Secretary of Memphis Chapter 2004-2007
REFERENCES AVAILABLE UPON REQUEST
updated 03/25/2008
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