Customer Service High School

**** **** ******** ****

Stone Mtn, GA ***** 404-***-****

********@*****.***

Bobby N. Jones Jr.

Objective To obtain a position that will allow me to utilize my customer service and sales skills.

Experience 01/2010 - Present Metronome Music Agency Atlanta, GA

Marketing Representative

Recruited new Musicians for Agency

Obtained new clients for Agency

Assisted with the daily operation of Agency

Provided assignments for Musicians according to event requirements

Answered calls from clients requesting services

08/2008 – 12/2009 West Corporation Hampton, VA

Customer Service Representative

Answered inbound calls from over 30 area locations

Assisted customers with general cellular service needs

Assisted customers with resolving billing issues

Provided good customer service experience

06/2007 – 07/2008 Sprint Nextel Hampton, VA

Account Service Representative

Answered inbound calls

Assisted dissatisfied customers concerning with account issues

Assisted new and established customer with general service needs

Provided customer satisfaction

07/2006 – 04/2007 Burger King Rome, GA

Cashier

Entered customer orders on a daily basis

Provided excellent customer service

Balanced daily cash and credit transactions

Maintained clean customer service area

Education 08/1994 – 06/1998 Rome High School Norcross, GA

Georgia Certified High School Diploma

References Furnished upon request

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