Office Administrative Shipping & Receiving Clerk

KAREN PARKS

**** **** ** *******

Atlanta, GA ***44

404-***-****

Email: *************@*****.***

SUMMARY OF SKILLS

· Capable of working effectively in a high-pressured environment.

· Proven abilities in administrative support and incorporating new office procedures.

· Proficient in Applied Win Tam, Delphi, Easy Apps, Basys, Maatrix, Citrix, ID Edwards, USPA and Agency Management System (AMS).

· Proficient in Microsoft Word and Excel.

· Exceptional team player with an emphasis on quality work.

· Outstanding written and oral communication skills.

· Skilled in training new employees.

WORK EXPERIENCE

ProcuraStaff 04/08 – 09/09

MRB Processor/Product Planner Assistant/Shipping & Receiving Clerk

· Received all return production failure parts from Build & Data Center and entered into Epicor and Sims.

· Processed inbound and outbound orders.

· Requested RMA’s, adjustments, inventory, and transfers.

· Took photographs and recorded data of all returned/damaged product.

· Production planner assistant for build week.

· Processed email and created daily spreadsheets in Microsoft Excel outlining any failures.

· Scanned all product into Share Point.

· Processed all out-of-warranty parts to be shipped out.

· Completed general warehouse tasks including: shipping, invoicing, creating bills of sale and sales orders, forklift driving, packing, and supply ordering.

Miller Zell Inc. 10/06 – 03/08

Shipping & Receiving Clerk

· Prepared finished goods for shipment.

· Verified completeness of shipments in comparison to shipping orders.

· Completed general shipping duties including: packing shipments, affixing shipping labels, selecting methods of shipment, weighing and determining shipping charges, issuing bills of laden, and maintaining shipping records.

· Operated forklift to load and unload shipments from trucks.

· Processed all warehouse returns into computer portal and Projecttrac.

· Took photographs of all returned items and downloaded photos into Kodak photo system.

· Processed daily invoices, purchase orders, transfers, inside/outside work orders, UPS, International & Fed-X orders.

Insurance Office of America 03/04 – 09/06

Underwriter Assistant

· Processed endorsements, cancellations, billing, invoicing, renewals, proposals, and summaries

· Checked all policies and support functions associated with policy preparation.

· Provided clerical support for Senior Account Executive and Producers

· Completed general customer service and administrative duties including: data entry, filing, mail processing, and front desk reception

Marsh USA 2002 - 2004

Commercial Technical Assistant

· Processed endorsements, cancellations, renewals, data entry, proposals, summaries, billing, and invoicing

· Processed all insurance certificates, and auto identification cards

· Checked all policies and support functions associated with policy preparation

· Provided clerical support for Senior Account Executive and Producers

· Completed line of coverage on all CSR functions encompassing all lines of commercial business

Palmer & Cay 2000 - 2002

Commercial Technical Assistant

· Provided clerical support for four account managers and two producers

· Processed proposals, summaries, data entry, process endorsements, cancellations, and renewals

· Prepared packages for renewals, billing, and invoicing

· Checked all policies, verifying policy coverage on condominiums

· Processed all identification cards and certificates of insurance

· Assisted with claims, invoices, correspondences, insurers, and underwriters

· Managed workflow on all assigned accounts to remove as much paperwork as possible from the hands of account managers

EDUCATION

Therrell High School; Atlanta, GA 1982 High School Diploma

Cotton States; Atlanta, GA 06/90

Coursework Completed: 40 Hours

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